Previous Thread
Index
Next Thread
Print Thread
Go To
Band-in-a-Box for Windows
Joined: Dec 2012
Posts: 7
K
kdvs Offline OP
Newbie
OP Offline
Newbie
K
Joined: Dec 2012
Posts: 7
Hi there,

I can't get my copy of BIAB 2012 to work. It looks like the program crashes on startup when it says "Counting candidate plugins..." in the top bar.
I'll have to restart my computer because I can't get BIAB to close (won't respond to End Task or End Process in Windows Task Manager either).
It seems to be the same problem as mike166 mentioned here: http://www.pgmusic.com/forums/showflat.php?Cat=0&Number=359074&an=&page=&vc=1). I can't find the intrface.bbw file either so that can't be the problem then.

Help!

Last edited by PeterGannon; 12/08/12 12:20 PM.
Band-in-a-Box for Windows
Joined: Sep 2003
Posts: 8,333
Veteran
Offline
Veteran
Joined: Sep 2003
Posts: 8,333
That interface file MUST be there, to my knowledge it's written to on load and perhaps when you quit.

it's called intrface.bbw,

delete it.

The problem must be an incompatible plug in. At least that's from me, I don't use 'em, so I might just be wrong.

Give it a try anyway!


John Conley
Musica est vita
Band-in-a-Box for Windows
Joined: Dec 2002
Posts: 12,660
Veteran
Offline
Veteran
Joined: Dec 2002
Posts: 12,660
YEs, I am pretty sure intrface.bbw must be there in the c:\BB main directory. Deleted it and it will regenerate with a fresh startup of BB

Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 27,352
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 27,352
Kdvs, what operating system are you using? For some, you should run BIAB as Administrator. This would be done by right-clicking on your /bb/BBW.EXE file.


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
Band-in-a-Box for Windows
Joined: Sep 2003
Posts: 8,333
Veteran
Offline
Veteran
Joined: Sep 2003
Posts: 8,333
I could see it being a problem is one of the plugins does not have permissions. It would just hang. The though thing for any developer who codes is to deal with stuff that is not their own, being shoved into the software and expected to run fine. A very tough call for any code warrior. Puns intended.


John Conley
Musica est vita
Band-in-a-Box for Windows
Joined: Dec 2012
Posts: 7
K
kdvs Offline OP
Newbie
OP Offline
Newbie
K
Joined: Dec 2012
Posts: 7
Hi all,

right after I posted this message, I found intrf.bbw. Unfortunately, deleting it didn't solve the problem. After restarting my computer I tried to run bbw.exe as an administrator. Again, no luck.

I did find a file called PluginScanLog.log. If opened in Notepad it reads:

Plugin Scan Log

Calling Windows FFilterMapper2.EnumMatchingFilters...
... Windows FFilterMapper2.EnumMatchingFilters succeeded

Counting candidate plugins in the Enum...

Any ideas?

Band-in-a-Box for Windows
Joined: Sep 2003
Posts: 8,333
Veteran
Offline
Veteran
Joined: Sep 2003
Posts: 8,333
I'd copy it to another directory and try running the program again.

Barring that, someone on the left coast will arrive in the office soon, and might have something that sheds more light on this.

What was the last plugin you installed? Is it possible you can find the plug ins files and move that directory and see if the software will run?

You do have the latest build for your version right?


John Conley
Musica est vita
Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 20,199
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,199
Hi kvds,

As I read through this thread, some questions sprang to mind that it would be useful for us all to know that answers to as the answers will help us try and pin point the problem.

1. Has the program worked at any stage for you?

2. What is your operating system and is it 32 bit or 64 bit?

3. Are you running the program from a USB drive?

4. When you installed the program, what install option did you choose when the setup procedure asked for a choice?

5. What directory (or folder) is the program installed to on your hard drive?

Regards,
Noel


MY SONGS...
Audiophile BIAB 2025
Band-in-a-Box for Windows
Joined: May 2002
Posts: 7,602
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,602
The PluginScanLog.log file should tell us what the problem is.

With a successful scan, it will end with text like this:
"this is an error-free end of the log."

If it couldn't complete there should be some text indicating where it stopped.

What is the full text of the file?


Andrew
PG Music Inc.
Band-in-a-Box for Windows
Joined: Dec 2012
Posts: 7
K
kdvs Offline OP
Newbie
OP Offline
Newbie
K
Joined: Dec 2012
Posts: 7
Hi Noel,

1. No, it didn't (at least the 2012 version didn't, I used to work with a fully functional 2009 edition)
2. 64, if I'm not mistaken
3. No, I installed it on one my hard drives
4. I chose for a complete install
5. D:\bb\ to be exact

Last edited by kdvs; 12/07/12 01:14 PM.
Band-in-a-Box for Windows
Joined: Dec 2012
Posts: 7
K
kdvs Offline OP
Newbie
OP Offline
Newbie
K
Joined: Dec 2012
Posts: 7
Hi Andrew,

All the PluginScanLog.log file says is:

Plugin Scan Log

Calling Windows FFilterMapper2.EnumMatchingFilters...
... Windows FFilterMapper2.EnumMatchingFilters succeeded

Counting candidate plugins in the Enum...

Band-in-a-Box for Windows
Joined: May 2002
Posts: 7,602
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,602
Hmmm... there's nothing else in that log? That's too bad...

In your bb folder, delete the files:
DXPluginList.ini
DXiPluginList.ini

And also in the bb\DX Settings folder, delete the file:
DefaultDXiSynth.tgs

Then, try to run Band-in-a-Box again and look at that log file again - let us know if it's different.


Andrew
PG Music Inc.
Band-in-a-Box for Windows
Joined: Dec 2012
Posts: 7
K
kdvs Offline OP
Newbie
OP Offline
Newbie
K
Joined: Dec 2012
Posts: 7
Hi Andrew,

I couldn't find those exact files, so I relocated the following files instead:

D:\bb
- dxplugexclude.ini
- P^DXPlug.ini

D:\bb\DX Settings
- Factory_DefaultDXiSynth.tgs
- Factory_DefaultDXAudio.tgs

and guess what... everything works like a charm again!

Thanks!

Band-in-a-Box for Windows
Joined: Dec 2012
Posts: 7
K
kdvs Offline OP
Newbie
OP Offline
Newbie
K
Joined: Dec 2012
Posts: 7
Quote:

Hi Andrew,

I couldn't find those exact files, so I relocated the following files instead:

D:\bb
- dxplugexclude.ini
- P^DXPlug.ini

D:\bb\DX Settings
- Factory_DefaultDXiSynth.tgs
- Factory_DefaultDXAudio.tgs

and guess what... everything works like a charm again!

Thanks!




So I thought...

After closing biab and starting the program again (even after deleting the files Andrew mentioned earlier that somehow showed up in the bb folder), biab crashed again during it's "counting candidate plugins" phase.

At least we're on to something...

Band-in-a-Box for Windows
Joined: May 2000
Posts: 15,944
PG Music Staff
Offline
PG Music Staff
Joined: May 2000
Posts: 15,944
Glad things got working... but I see it is recurring. This sounds like some plugin or synth that you have is causing problems (hanging while BiaB is talking to it).

BTW, that file c:\bb\DXPlugExclude.ini is one that should be kept, but its not important to restore it if things are working. That file is a text list, that you can edit, and includes names of plugins that DON'T work, or just hang when we are trying to get information from them. It's likely some interaction between our program and these particular plugins, we never know why it happens. Many of the plugins on the list are obscure (freeware/shareware), at least I haven't heard of most of them. Normally, if you are having a problem like you were having, the PlugInScan.log would tell you what plugin was the next to be scanned, and if that was the last entry, you would assume that that plugin was hanging, and you would add it to DXPlugExclude.ini list. If you need that dxplugexclude.ini file again, here's a copy of it, as shipped by us. http://nn.pgmusic.com/pgfiles/jazzu/misc/dxplugexclude.ini

The error that you had (hanging during scanning plugins) is (fortunately) a rare event. At least I haven't seen messages about it on the forum.

There's another file, called c:\bb\dxplugexclude.ini that lists the plugins that have been found, though if you've never completed a successful scan, you might not have one of those.


Have Fun!
Peter Gannon
PG Music Inc.
Band-in-a-Box for Windows
Joined: Dec 2012
Posts: 7
K
kdvs Offline OP
Newbie
OP Offline
Newbie
K
Joined: Dec 2012
Posts: 7
Hi Peter,

thanks for your respons.

For some reason I thought that biab crashing could have something to do with my Nord piano begin hooked up (MIDI via USB) to my computer.

I tried to run the program before I turn on my piano and everything seemed to be working just fine. Could this have something to do with it?

Band-in-a-Box for Windows
Joined: Sep 2015
Posts: 2
Newbie
Offline
Newbie
Joined: Sep 2015
Posts: 2
Hi,

I faced exactly the same issue this week after I re-installed BIAB 2018 on my re-imaged Windows 10 Laptop.
I all the ideas in this thread and a lot of other stuff, but it did not work. Then some research gave me a hint that another malfunctioning DX component on my PC may be causing the hang of BIAB.

So I unplugged all USB devices from my Laptop and tried, and it worked fine.

By trial and error, I located it to faulty driver for M-Audio M-track. I repaired the driver using Windows, and after that the problem is gone.

I am posting it to this thread as it may help someone else who may be stuck like me. Please look for problem in the drivers for your add-on devices if you face a hang while scanning DX plugins.

Warm Regards,

Sanjay Jain

Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe

This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.

Watch the video.

You can see all the 2026 videos on our forum!

Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®

With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!

These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!

This Free Bonus PAK includes:

  • The 2026 RealCombos Booster PAK: -For Pro customers, this includes 27 new RealTracks and 23 new RealStyles. -For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles. -For UltraPAK customers, this includes 12 new RealStyles.
  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
  • MIDI SuperTracks Set 46: Piano & Organ
  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
  • Playable RealTracks Set 5
  • RealDrums Stems Set 9: Cool Brushes
  • SynthMaster Sounds Set 1 (with audio demos)
  • Android Band-in-a-Box® App (included)

Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:


  • 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
  • FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
  • MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
  • MIDI SuperTracks Set 47: More SynthMaster
  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
  • Artist Performance Set 20: Songs with Vocals 10
  • RealDrums Stems Set 10: Groovin' Sticks
  • SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)

Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!

Video: New User Interface (GUI)

Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!

Watch the video.

You can see all the 2026 videos on our forum!

Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!

We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!

Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.

Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!

Special offers until December 31st, 2025!

All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!

Learn more and listen to demos of XPro Styles PAKs.

Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!

XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!

Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!

We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!

Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!

In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!

Special offers until December 31st, 2025!

All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!

Learn more and listen to demos of the Xtra Styles PAK 21.

Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!

We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!

Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.

Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!

Special offers until December 31st, 2025!

All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!

Learn more and listen to demos of XPro Styles PAKs.

Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!

XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!

Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!

We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!

Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!

In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!

Special offers until December 31st, 2025!

All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!

Learn more and listen to demos of the Xtra Styles PAK 21.

Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

Forum Statistics
Forums57
Topics85,342
Posts791,106
Members39,858
Most Online25,754
Jan 24th, 2025
Newest Members
Max Gain, BEAN223, Brazilboyz, doccawudi, StratMan1965
39,858 Registered Users
Top Posters(30 Days)
jpettit 348
MarioD 221
DrDan 209
Noel96 150
DC Ron 149
Rob Helms 114
Today's Birthdays
There are no members with birthdays on this day.
Powered by UBB.threads™ PHP Forum Software 7.7.5