Actually, I would replace the SATA cable. I've come across a few that are so stiff, any movement causes them to come loose from the drive or the motherboard. I had one that just wouldn't stay on and had a similar experience where it wouldn't recognize the drive. I used a different cable to held tighter and the problem went away.

They should not have re-installed Windows if there was nothing wrong with Windows. It would have been ticked off big time. :-(

But on a brighter note (see how I worked some music into it), Merry Christmas, Richard!


John

Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD
Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA

BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK

http://www.sus4chord.com (under rehosting/construction)