The issue appears to be that the SATA cable wasn't securely connected to D: (WD 1 Tb 7,200-RPM standard HD). Nothing to do with the SSD at all. Their reasoning: "The system didn't recognize the new drive, so we had to reinstall Windows and drivers." FWIW, the shop personnel are not of, erm, domestic origin. That has never been an issue before; it's true of most of the shops around here. The owner seemed to have his stuff together, his tech just isn't as good as either one of them thinks he is. Near the end of the transaction the tech said, "This is the most advanced PC we've ever seen." I'll bet it is.


"My primary musical instrument is the personal computer."