Problem solved by PGMusic tech support. I have Windows 7.

I was instructed to go into Control Panel / System and Security / Action Center / Change User Account Settings - lower the slider to the bottom. Then reboot.

Next, go into Control Panel / Hardware & Sound / Sound / Manage Audio Devices - select for Playback and Recording tabs, the native sound card and microphone, not the connected USB audio interface.

Open BB or RB and change audio driver from MME to ASIO.

This worked fine for me. Thx supportman.