I have Windows 7 64 bit, Band-in-Box 2013 build 366.
I have sampletank installed and it seems to work fine.
However when I try to select a hi-Q midi synth patch, the next dialog box says that none of the tgs files are found, eg. "Hi-Q 001 01 Piano, Acoustic, Grand SampleTank.tgs ** not found in C:\Program Files (x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box\"
But all the files are there!!
If I select the grand piano shown above, I get the message "PART 3: INSTRUMENT NOT FOUND"
When I solo the piano, I get nothing.

If I use the 'Select MIDI synth or Audio plugin for track' dialog and then select the above grand piano, I get the message "C:\bb\DX Settings\Hi-Q 001 01 Piano, Acoustic, Grand SampleTank.txt !Unable to load this sound because sound is not found in folder: c:\Program Files (x86)\IK Multimedia\Sampletank 2.5\Instruments\Band-in-a-Box"
But all the files are there!!

When I open the sampletank.txt file mentioned above it contains "Piano\Acoustic Grand Piano.stw"

Please help!!

Thank you.