|
Log in to post
|
Print Thread |
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Apr 2013
Posts: 4
Newbie
|
OP
Newbie
Joined: Apr 2013
Posts: 4 |
I have Windows 7 64 bit, Band-in-Box 2013 build 366.
I have sampletank installed and it seems to work fine.
However when I try to select a hi-Q midi synth patch, the next dialog box says that none of the tgs files are found, eg. "Hi-Q 001 01 Piano, Acoustic, Grand SampleTank.tgs ** not found in C:\Program Files (x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box\"
But all the files are there!!
If I select the grand piano shown above, I get the message "PART 3: INSTRUMENT NOT FOUND"
When I solo the piano, I get nothing.
If I use the 'Select MIDI synth or Audio plugin for track' dialog and then select the above grand piano, I get the message "C:\bb\DX Settings\Hi-Q 001 01 Piano, Acoustic, Grand SampleTank.txt !Unable to load this sound because sound is not found in folder: c:\Program Files (x86)\IK Multimedia\Sampletank 2.5\Instruments\Band-in-a-Box"
But all the files are there!!
When I open the sampletank.txt file mentioned above it contains "Piano\Acoustic Grand Piano.stw"
Please help!!
Thank you.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 20,625
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 20,625 |
Hi happymuso, Welcome to the forums  It sounds like the instrument path in SampleTank is not properly pointing to the required directory. Go to the link below and have a look at the third post I make. It tells Dan how to set the path for SampleTank files. LINK TO POSTIn your original post you say that the Band-in-a-box folder is located at ... C:\Program Files (x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box\... if this is the case then SampleTank needs to point to ... C:\Program Files (x86)\IK Multimedia\SampleTank 2.5\InstrumentsThat is, SampleTank needs to point to the folder that contains BIAB and not the BIAB folder itself. Hope this helps, Noel
MY SONGS...Audiophile BIAB 2026
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Apr 2013
Posts: 4
Newbie
|
|
OP
Newbie
Joined: Apr 2013
Posts: 4 |
My SampleTank preferences are correctly set to "C:\Program Files (x86)\IK Multimedia\SampleTank 2.5\Instruments"
I have a copy of the instrument files in both "instruments" and "Instruments\Band-in-a-box" just to cover both cases.
I have also noticed that when I go to to "Select Hi-Q MIDI synth patch" dialog (the one that says all the instruments are not found) and click on the "Show folder" button, it takes me to "c:\bb\dx settings". I have also put a copy of the instruments files in that folder also, but still they are not found.
Thanks
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 20,625
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 20,625 |
Hi Muso,
The files in "\bb\dx settings" are .tgs and .txt files and not the immediate Sampletank files.
There are two things that I'd now try if this was my problem. The first would be to go to "Opt" and choose to return to factory settings (I'd choose the top option and reset all settings. If that didn't work, I'd then reinstall BIAB/RB. It's not necessary to reinstall the Realtracks, just the program.
Out of curiosity, what installment option did you choose when you first installed the program (e.g. to run entirely from the hard drive, to run from the USB drive, etc.)?
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Apr 2013
Posts: 4
Newbie
|
|
OP
Newbie
Joined: Apr 2013
Posts: 4 |
Tried both options to no avail. It still says the files aren't there when they are. I reinstalled BIAB/RB in all the suggested folders i.e. c:\bb and c:\realband (but I didn't uninstall the previous BIAB or Sampletank first).
Thanks
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 20,625
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 20,625 |
Hi happymuso,
I'd contact Support, they have numerous of means of contacting them listed under the "Support" link above. I have no further ideas. When you contact them, give them the URL of this thread and they'll be able to read about you situation in more detail.
On last thought ... Have you registered Sampletank with IK Multimedia?
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2012
Posts: 19
Enthusiast
|
|
Enthusiast
Joined: Jul 2012
Posts: 19 |
Happymuso...
Please excuse the tedious length of this post but some of it may be useful to you.
Maybe this can help you out. The Sampletank program needs at minimum three files for each different sound to work: 1)a "sti" file; 2)a "stw" file and 3)a "sth" file. If the user - you - or PG Music edits this minimum package a fourth file is added, a "stip" file. These files are necessarily loaded into the location described above, with one correction...
Typically,and by default each individual sound is found in three (or four) files:
1)<C:\Program Files(x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box\Bass [or Drums, or Piano, or Strings]\*.sti>
2)<C:\Program Files(x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box\Bass [or Drums, or Piano, or Strings]\*.stw> (This *.stw file contains the very large audio information package)
3)<C:\Program Files(x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box\Bass [or Drums, or Piano, or Strings]\*.sth>
4)optionally, depending on user edits: <C:\Program Files(x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box\Bass [or Drums, or Piano, or Strings]\*.stip
(Note the additional folder layer, not mentioned in previous posts, following the 'Band-in-a-Box folder - <...\Bass\>, or <...\Drums\> or <...Piano\> or <...Strings\>)
As noted (but not in my experience), these files may alternatively be found in <C:\Program Files(x86)\IK Multimedia\Instruments\Band-in-a-Box\Bass [or Drums, or Piano, or Strings]\*.sti etc.
When you mentioned opening a particular file location: "When I open the sampletank.txt file mentioned above it contains "Piano\Acoustic Grand Piano.stw"...you have not opened the SampleTank file(s). Instead...
The *.tgs file and *.txt file alluded to are "pointers" and are found in a different location: C:\bb\DX Settings\*.tgs and C:\bb\DX Settings\*.txt (and maybe a second *.txt file if comments are included in the user edit). My non-PG Music supplied SampleTank instruments do not use these files and they do not exist for them. I think they are the way BIAB is able to "grab" seamlessly, and internally, SampleTank instument sounds that PG Music has edited (tailored) for sound excellence - hence, the 'Hi-Q' moniker.
As an exhaustive example the Band-in-a-Box Acoustic Grand piano sound you searched for, as it exists on my computer, uses the following files:
1)<C:\bb\DX Settings\Hi-Q 001 01 Piano, Acoustic, Grand SampleTank.tgs>
2)<C:\bb\DX Settings\Hi-Q 001 01 Piano, Acoustic, Grand SampleTank.txt>
3)<C:\bb\DX Settings\Hi-Q 001 01 Piano, Acoustic, Grand SampleTank info.txt>
4)<C:\Program Files(x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box \Piano\Acoustic Grand Piano PG.stip>
5)<C:\Program Files(x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box \Piano\Acoustic Grand Piano.sti>
6)<C:\Program Files(x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box \Piano\Acoustic Grand Piano.stw>
7)<C:\Program Files(x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box \Piano\Acoustic Grand Piano.sth>
I have installed most of the other instrument packages offered by IK Multimedia - Bass Collection, Acoustic Guitars, etc.,etc. and they all follow the conventions as described above. The folder layer labeled "Band-in-a-Box" is replaced by "Bass Collection" or "Acoustic Guitars", etc., as appropriate, and each of these collections appears at the same level as the "Band-in-a-Box" collection on the SampleTank interface.
I had some trouble getting it all to work as you are having now, but after sorting out the various file functions it began to make sense. I bet your problem is a simple one and you will be pleased when you get the aha moment. Be sure to check the extra folder layer I described above.
P.S. No warrantee is offered, expressed or implied on this claptrap. Its all the derivation of my fooling with IK Sampletank (and Amplitude) for several days.
P.P.S. I also use IK Amplitude (primarily) in its stand-alone personage. I have a Taylor T-5 into a Fender Cyber-Twin II and pass the guitar signal thru Amplitude on its way to the amplifier (via the IK Stealth Pedal). I have installed most of the purchased IK guitar sounds for Amplitude and the range of available sounds is immense. I use BIAB as my 'backing band', using ASIO functionality.
A limiting factor in this application of software/hardware must be the computer; I use the HP9 series (I7 quadcore (virtualized to 8 functional cores) 3.5Ghz processor, and 12G memory, and it handles the mindboggling realtime load in stride.
Good luck, JE
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Nov 2009
Posts: 100
PG Music Staff
|
|
PG Music Staff
Joined: Nov 2009
Posts: 100 |
Hello,
Feel free to give us a call, it sounds like you have the files in the right place but we can take closer look. Please call us at your earliest convenience.
1 866 983 2474
Thanks!
Rob.
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
Last Chance! The Band-in-a-Box® 2026 for Mac® Special Ends Today (May 31, 2026) at 11:59pm PDT!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Mac® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PDT today!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Mac®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the amazing new AI-Notes feature, which can transcribe polyphonic audio into MIDI. View the results in notation or play them back as MIDI, and choose whether to transcribe an entire track or transcribe specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Mac®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
Upgrade your Band-in-a-Box for Mac® to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 Mac upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!
Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026!
Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Mac®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PDT on May 31st, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Check out the Band-in-a-Box® for Mac packages page to find the best package for you.
Holiday Weekend Hours
It's Victoria Day Long Weekend in Canada. Our Customer Service hours are:
Saturday, May 16: Closed
Sunday, May 17: Closed
Monday, May 18: 8:00am - 4:00pm
Regular hours resume Tuesday, May 19th!
Today's the Last Day of the Band-in-a-Box 2026® for Mac Special!
Order before 11:59pm PDT today (May 15, 2026) to save up to 50% off your Band-in-a-Box® 2026 for Mac® upgrade and receive a FREE Bonus PAK loaded with great new Add-ons to use with this new version!
Don't wait - order today!
Check out all the new features in the redesigned Band-in-a-Box® 2026 for Mac®!
Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!
Order before 11:59pm PDT on Friday, May 15th and SAVE up to 50% on most Band-in-a-Box® version 2026 for Mac Upgrade packages... and that's not all! With your version 2026 for Mac purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Upgrade to the 2026 49-PAK to receive even more NEW Add-ons including 20 additional RealTracks... that's 222 NEW RealTracks available with version Band-in-a-Box® 2026 for Mac!
Upgrade to Band-in-a-Box® 2026 for Mac® today for as little as $49! Check out the Band-in-a-Box® packages page for all available purchase options.
Learn more about the Free Bonus PAK and 49-PAK here.
If you have any questions about which package is the best option for you, just let us know. We're here to help!
202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
Check out all the 202 new RealTracks (in sets 468-488)!
And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.
The 2026 49-PAK is loaded with other great new add-ons as well. Learn more about the 2026 49-PAK!
2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
With your version 2026 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Mac®!
|
|
|
|
|
|
|
|
|
|
|
|
Forums57
Topics86,413
Posts804,607
Members40,120
| |
Most Online64,515
Apr 8th, 2026
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean