I don't know what the answer is to this because getting transferred is no help at all. These places are all the same. Unfortunately you need someone local who is physically there almost every day like my sister who is backstopping you constantly.

I knew it about your meds. Here in SoCal 95% of all the staff are Philippinos. Some are good but most are not. There was a long article about them in the LA Times. Some are real doctors who can't make any kind of living at all in the PI so they come here. The US doesn't recognize their degrees but they can easily pass the nursing exams so they become RN's and PA's. One guy was a ortho surgeon with over 15 years experience. Those are the good ones but many others are like that illiterate idiot you talked about. My sister ran into a few of those too. It's unbelievable that you can hand a detailed, well written paper of your meds schedule to someone who smiles and says no problem yet can't read. I'm sure you've thought of this already but the next time you have to deal with a new person to handle your meds ask them to read the instructions back to you. If they can't that incident goes into your notes. Date, time and names.

I think it's correct this is elder abuse and we have to do something about it.

Bob

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