Originally Posted By: pwarren


The most disappointing thing is I can't get into the TC helicon support system. When I try to submit a request for help their system tells me my e-mail is in use but it won't accept any password I've ever used. When I try the 'get new password' system I never get an e-mail from them.




when first faced with this issue i created another email acct for just this purpose

now when i have this problem i create a new account on the site in question and use that email acct

i've sometimes had success by searching my main email for responses from the company and terms like password welcome username etc.

Last edited by pghboemike; 06/21/13 06:47 PM.

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