Matt, here are the stats:

Processor: 2.2
Memory (RAM): 4.3
Graphics: 4.5
Gaming graphics: 2.6
Primary hard disk: 5.9
Base score: 2.2 (Determined by lowest subscore).
"The Windows Experience Index assesses key system components on a scale of 1.0 to 7.9"

I have no clue what all of this means but I am very disappointed with slowness and poor performance overall.

I plan to return it for repair but I fear Dynavox will say it's performing within spec. My only argument then will be that it performed much better when new. I have the original disks but I'm hesitant to overwrite stuff.

I'll see what Dynavox Support suggests.

Woe is myself!