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Joined: Feb 2010
Posts: 9
Newbie
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OP
Newbie
Joined: Feb 2010
Posts: 9 |
Hi folks. Is anyone on this forum using ElectroVoice ZXA1 8” 800W speakers? What's your experience of those speakers, and the suppliers?
I can tell a short story. We in our band did save money to by more professional sound gear, instead of the cheap, close to ”no-name” things we have use since long. We bought two of these 8” as stage monitors and two EV ELX112P powered speakers on top of our powered sub's in our FOH kit. In that way we no longer had to carry the heavy ampracks and speaker cabinets anymore. Nice!
These stagemonitors are used in the front row of our stage setup and are connected via balanced XLRcables to the monitor output on our mixer. It's a line level signal at +12 dBu.
The second time we used this gear on stage one of the monitors suddenly got a 'muddy' sound. Afterwards we found out that it had lost the output from the tweeter. We took the speaker - bought in February this year, i.e. still under warranty - back to the vendor, JAM, here in Sweden. They confirmed the warranty and wanted some days to take a closer look. Some weeks later we called them and they told us that the speaker had been send to Germany ? for repair.
This week we asked again and got the information that the speaker is now repaired BUT WE HAVE TO PAY SEK 1 500 plus VAT for the repair, as the damage is not covered by warranty!? The workorder say that the amp had been damaged because the speaker has been played too loud?!?!
How is that possible, this speaker has an inbuilt amp and both the linelevel input and the mastervol potis were set at 75%?? ElectroVoice has designed their own power amplifier inside the speaker so it must be capable to run at 100% setting, or maybe I'm wrong. The stage monitor signal we sent into these are ways below the level to get any amp to be fried!
We are a 4 man band with a tight budget so we now have to admit we made a mistake to choose ElectroVoice, and the music store - JAM - here in Sweden is no longer our preferred supplier!
I must say we had more customer oriented support from the webshops and others selling the other brands we've been using before!
Has anyone else here in this forum had a similar experience?
Based on this expensive experience I can recommend members in this forum from Sweden to doublecheck the warranty terms if you buy from JAM!
Warm regards Aulis G
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