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Band-in-a-Box for Windows
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Joined: Oct 2007
Posts: 2,610
Veteran
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Veteran
Joined: Oct 2007
Posts: 2,610 |
That's odd. Works just fine here (even with IE).
Try a different browser, perhaps?
Cheers, Mike My Music * Asus ROG Strix G15CF 32 GB DDR4 4TB HDD + 1 TB SSD NVIDIA GeForce RTX 3060 8GB Win 11 AKAI EIE PRO Sound Interface. BIAB/RB 2024 UltraPak Build - Latest
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Band-in-a-Box for Windows
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Joined: Aug 2010
Posts: 300
Journeyman
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Journeyman
Joined: Aug 2010
Posts: 300 |
I got it with Firefox, installed it, but can't see what Sample Tank will do. Can't see where to make it play..
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 225
Apprentice
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Apprentice
Joined: May 2000
Posts: 225 |
I've installed BIAB 2013 (365) but I can't locate the file sampletank_2.5_setup.exe.
Jim Lucas - 2023 BiaB (1006) Ultra+ PAK
Audacity and Reaper
Laptop: Samsung U2BB94DJ i7 64bit Win 10 build 19041, 8GB ram 225GB HDD
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Band-in-a-Box for Windows
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Joined: Dec 2000
Posts: 12,805
Veteran
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OP
Veteran
Joined: Dec 2000
Posts: 12,805 |
How did you install; from the USB hard drive or from downloaded files? If the former, then I'm not sure how that will play out, because I wrote the tutorial before the USB drive was available (based on the beta test). If the latter, then you should have received a download link for it.
I just received my USB drive, so I'll take a look at it in the next day or so and see how it handles the Sampletank installation.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Band-in-a-Box for Windows
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Joined: Aug 2006
Posts: 8,690
Veteran
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Veteran
Joined: Aug 2006
Posts: 8,690 |
should install the HQ instruments even if i have the full ST installed, or just resort to adding instruments separately?
I guess the real question is do the HQs live comfortable with all my other ST instruments?
HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB/RB 2026, Reaper 7, Harrison Mixbus 11 , Presonus Audiobox USB96
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Band-in-a-Box for Windows
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Joined: Dec 2000
Posts: 12,805
Veteran
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OP
Veteran
Joined: Dec 2000
Posts: 12,805 |
The BIAB instruments get installed into their own folder, so they don't interfere with the other instruments used by ST.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Band-in-a-Box for Windows
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Joined: Mar 2003
Posts: 67
Enthusiast
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Enthusiast
Joined: Mar 2003
Posts: 67 |
I have followed the instructions in the 26 page manuel.... I have downloaded and placed my authorization code in the proper IK media... yet when I open sample tank it says my 10 day freee trial has expired.....I don't know what I am doing wrong.....
Thanks
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Band-in-a-Box for Windows
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Joined: Dec 2000
Posts: 12,805
Veteran
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OP
Veteran
Joined: Dec 2000
Posts: 12,805 |
Hard to say; do you have a previous trial version of SampleTank installed, perhaps? The authorization process is what allows your computer to use SampleTank. I would try uninstalling SampleTank and the current authorization manager, then rebooting and trying the installation one more time.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Band-in-a-Box for Windows
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Joined: Feb 2010
Posts: 679
Journeyman
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Journeyman
Joined: Feb 2010
Posts: 679 |
Now that my RB problem is fixed, (I hope) here is a question about Sampletank.........Is there a way to set it up like coyote to automatically play the proper parts or is it like JABB one at a time? If not I can't figure out how to insert instruments on tracks, again I'm showing my stupidity? Illistrated pictures would help alot.........Thanks 
Critter
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Band-in-a-Box for Windows
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Joined: Jan 2013
Posts: 8
Newbie
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Newbie
Joined: Jan 2013
Posts: 8 |
I also have problems with IK plugins... in short, they don't work.
I have been in an endless Authorization Manager nightmare loop with IK. All the software registered fine, until it came to time to actually use it. Then I get ' Authorization Manager out of date' so I d/l the new, which of course is identical the to AM that I already have. ... and I go to use and ... 'Authorization Manager out of date' .. and here we go again. IK put me through the hoops .. remove AM, d/l again, open again .. and ... 'Authorization Manager is out of date ' ....
After a dozen remove and u/l again, I finally asked IK if it were not easier and much less agro to delete all of the IK stuff .. they replied .. upload the Authorization Manager ... uh huh .. been there .. done that ..
Frustrating thing is .. all their software registered, have the id codes, but it refuses to let me use the software .. with every attempt ... yep ... 'Authorization Manager is out of date ...... "
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,448
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,448 |
I wonder if your computer's internal clock is set correctly? A dead battery on the motherboard can do that. If the installer thinks it is now January 1980 or something like that, the installer may object.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Aug 2011
Posts: 10,970
Veteran
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Veteran
Joined: Aug 2011
Posts: 10,970 |
I also am having issues with SampleTank and its corresponding effect on the MIDI SuperTracks.
I've tried to test the MIDI SuperTracks by double-clicking on a MIDI SuperTrack with BIAB 2013 closed and opened. Using M_SWWLZS.SGU as an example, I hear everything but the piano. The piano is BLUE but no sound from the piano channel. I've opened the SampleTank interface and physically set all 16 channels to piano (bright) but still no piano sound.
The program has been installed and an authorization code entered. No sound is generated.
My question: Is there a way to set BIAB so MIDI SuperTracks will use the Roland or Coyote midi synths also included with BIAB? I just want to hear, select and use the MIDI SuperTracks; at this stage I could care less if the sound source is SampleTank.
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Band-in-a-Box for Windows
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Joined: Jan 2013
Posts: 8
Newbie
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Newbie
Joined: Jan 2013
Posts: 8 |
Amplitube and Sample Tank ... I have on IK last suggestions - removed all of their products and reloaded and installed them, with the Authorization Manager ONLY u/l and installed following the others. They are now registered and they are present, I see their folders ... only one problem .. BB doesn't find them. "Error: No SampleTank Instruments at F:\Instruments * not found in F:\Instruments\Band-in-a-Box\ . . . .
At Noels suggestion my BB and RB are on my F drive. So I also installed the IK products to the F drive, but a portion seems to have defaulted to C:Program Files x86.
I am not a computer wiz guys . . obviously BB cant find them because I have done something in the IK install/setup that BB doesn't like.
Do I need to create/move some instrument folders around, and if so, move what and where ?
Thanks
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Band-in-a-Box for Windows
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Joined: Jun 2005
Posts: 7,697
Veteran
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Veteran
Joined: Jun 2005
Posts: 7,697 |
You're trying to be too clever. Just follow the default install instructions to the letter. Get it all working then mess around with moving stuff if you insist. There's a difference between PG stuff going on a different drive and anybody's elses program. The x86 thing is normal on a Win 7 machine, if you don't know what that is then Google it. Digital audio set ups are tricky which is why you will wind up being a computer wiz or you'll just give it up. The reason for that is this type of work is not supported by anybody except us. We're basically on our own because we represent a tiny fraction of computer users.
I'm saying this with a friendly smile Windy, not trying to be insulting or anything. PG and John both published specific, exact instructions how to do this, why would you deviate when you say you're not a computer wiz? If it doesn't work for you then I respectfully say you're not paying attention to detail. Pretend you're preparing your resume for a job interview, you'd be paying attention to detail then, right? Do it again with no deviations from the instructions.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Band-in-a-Box for Windows
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Joined: Mar 2011
Posts: 43
Enthusiast
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Enthusiast
Joined: Mar 2011
Posts: 43 |
I'm really lost on this. Where is the .exe file located?
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,360
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,360 |
Hi Jonn, Did you read John Ford's "installing Sampletank manual" found at the link in the first post in the thread? HERE is the link again if the original one slipped by you. John Ford's instructions are very comprehensive. Regards, Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Mar 2011
Posts: 43
Enthusiast
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Enthusiast
Joined: Mar 2011
Posts: 43 |
Noel,
Thanks very much. The instructions are great. I just can't find the folder or file to start installing. Lot's of Hi Q insts in the bb folder, though.
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Band-in-a-Box for Windows
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Joined: Mar 2011
Posts: 43
Enthusiast
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Enthusiast
Joined: Mar 2011
Posts: 43 |
...I have purchased full upgrades from 12.5 on. Now if I could just find that pesky .exe file he talks about.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,360
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,360 |
Jonn, When I downloaded the 2012.5 to 2013 upgrade, the Sampletank installation file was part of the downloaded files. I've highlighted which one it was below.  If you have the USB drive upgrade, the file can be found under PGMusic\Installers on the USB drive.  If I remember correctly, the "Setup.exe" on the USB drive will methodically work through all the installers and there is nothing more you need to do other than run that program. Hope this helps, Noel
MY SONGS...Audiophile BIAB 2026
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
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Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
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- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
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