That is true Danna, but really to fly off the handle and get mad at exactly the time when they are flooded with calls, orders, and might even be short handed due to vacations, and maybe even sickness this time of year is somewhat short sighted.

But hey if he can live with out it, well he is $140 better off for other toys.

Seems a little like cutting off your nose to spite your face.

If this was anger at Ford you could drive down the street to the chevy dealer and buy. But BiaB is the only program of it's kind. (don't toss out any other programs similar, cause there is a gap bigger than the grand canyon) If you want it and it is helpful in your process, a little kindness and patience goes a long way to getting what "you" want.

You know in general this is the way folks act anymore. They do not get their way and have to make a public display of anger. The more I think of it, the arrogance of some of the comments. " I want Mr. Gannon's e-mail"? really like the people he pays good money to handle his company are not good enough, so Mr. Gannon must handle every disgruntled customer personally?!!?? Really that is silly.

Maybe it was not handled right, or better perfectly, but what good did his actions, now he does not have the product he wanted.

It was called a simple customer request, but really it was a unhappy customer trying to bully a customer service rep into getting his way.

lastly the solution was there all along. I ordered, and i could not remember my password at first so i saw the link to order anyway, not biggie. Easy breazy.

Here's a flash memo, write your passwords down in a rolodex or something. Just sayin'

Wow what got into my cheerios today! Time for a nap!

HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB 2025, Realband, Reaper 7, Harrison Mixbus 9 32c , Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app.