Originally Posted By: elkayem
I received my hard drive in the the mail today and tried to install it on my desktop. Unfortunately, my overly vigilant Norton Antivirus software labelled all the installers as Trojan viruses and deleted them off the hard drive! Some we're stuck in quarantine, and one disappeared entirely (bandinabox_realband_setup.exe). Guess I'll need to wait until tomorrow to ask PGMusic for another copy of that setup file.

Meanwhile, beware BIAB users! Disable Norton before installing, or you too may wind up with a neutered installation hard drive.


Hello,

Sorry for the trouble. That shouldn't happen! I am Vineeth and I am from the Norton Support team.

Were you able to restore all the files from the Quarantine History? It would be great if you can submit the file to us at http://www.Norton.com/fp so we can review it and white list it?

Let me know if you need any help!

Thanks!

Vineeth
Norton Support