I have been trying to install my 2014 Audiophile version for the last three hours without success. The problem is Norton Internet Security which initially deleted the Setup.exe file. I managed to restore that file and, even though support told me I should not need to turn off Nortons to complete the installation, I did. The program was installed successfully, I think.

However, when Nortons came back on after 15 minutes it deleted the Band-in-a-Box.exe files and the RealBand.exe files. So, I can't start the program. I cannot see a way to restore these files using Nortons although Kent in PG Support has given me a way to do this. But the best he can tell me to restore the files is to contact Nortons. If anyone has ever tried to do this, you will know what a problem that is. All they want to do is sell you something else.

My purpose in posting this bad news is to stop others going down the same track and experiencing the frustration of losing their installation files.

As I said to Kent, it would have been helpful to get an email warning about this problem!

Thankfully, I only use BIAB for practicing and small band arranging. I hate to think what I would have done if today's gig involved using it live, as do many members these days.

This needs some serious action Guys!

Grah Jive Talk
"Don't worry baby, they'll swing their arses off."