You mentioned this should have been caught in beta testing.
I'm not taking a position on any Norton software, as I haven't used it in decades. If I did still use it, however, the first thing I would do in beta testing is disable it (and anything else running) before installing the PG Music software. So, I don't know how well beta testing is going to work to alert PG Music to a potential problem.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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