Thanks Mac and rharv. I know I can be impatient but I thought 20 minutes was too long for the install to finish. I just rolled my system back to a time before I installed the new version over the old. I did a fresh install of version 2014 and it went fine. Could have just been a glitch at that particular time. I often do not install programs to the default locations - I have separate hard drives for music & video editors - but that rarely creates a problem. Anyway, thank you and Happy Holidays everyone!