In BIAB2014, I'm trying to open an mp4 file in order to analyze it's chords using the Audio Chord Wizard. I'm getting an error message which reads:

"Quicktime for Windows needs to be installed or needs to be updated. You have Version 0"

However, I DO have the latest updated for Quicktime installed (Version 7.7.4). FWIW, I'm running Windows 7-64 bit.

Can anyone help me out with why the mp4 won't load? Or suggest anything to try?

Thanks!


Kawai VPC1 MIDI Controller; Asus A53E Laptop running Windows 7 - 64 bit; BIAB 2017 UltraPlusPak (upgraded from 2014 EverythingPak), running from Laptop's Hard Drive.