Hello Kevin,

The license file is stored in a location that is accessible to all users on the computer. It may be that the activated file got deleted for some reason. In that case you would have had to activate the program again - this wouldn't have "used up" an activation, because it is the same computer. FWIW that is also the case with IK products as far as I know (you can activate on the same computer multiple times).

If it happens again, we would appreciate if you could write down the exact message and contact us, so we can figure out if there is a bug that needs fixing.


Andrew
PG Music Inc.