I'm a long time user of older BB versions but am just starting to use 2014 Ultrapak. I must be doing something silly but can't figure out what it is, because I can't get any piano sounds on the real piano tracks. I'm sure the track is not muted, and I also don't get sound when I solo the track, yet get sound from all the other tracks. For instance, I loaded _SJBALJJ1.STY, Slow Country Ballad with Piano, and I hear all the tracks except the piano track. In the piano view mode, I can see the keys moving on the piano track but don't hear any sound or see any indication of sound for the meter on that track. I get the full sound when I preview the track in the style picker. I'm using Windows 8.1 with the PC's built-in soundcard, if that matters. I reinstalled the program but got the same results. I checked, and all the real tracks are installed. I'd appreciate any suggestions.