To me customer service is always making the customer happy. It ain't easy to do. Some customers expectations are not reasonable - but good customer service finds a negotiable point to make a sale and keep a satisfied customer.

In my case, I can tell you I have spoken with sales at PG and I did not come away happy. So just to keep it real here, there are many stories to be told.


BIAB – 2025, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud (Tip: No need to create a SC account to hear music - just hit ESC ).