Welcome to the forum. Your picture shows the problem clearly. As this is the PC version forum, I am doubtful a PC-only user will be able to help. I can tell you I have never seen this nor heard of it happening.

It may be a blow on a Sunday night to your enthusiasm (which I understand), but your best bet is to call PG Music tomorrow and talk to Support. Refer to this thread with the picture. They are on the west coast of Canada.

Best of luck!



BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.