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#258011 07/30/14 08:54 PM
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FROGMAN Offline OP
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Is there a place to post missing or bad real tracks?
RT 1691 driving 8ths will not play .The B section triad works fine.
also found other missing or incorrect RT's.
Thanks.

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Frogman,

What version of BIAB do you have (e.g. 2014, 2012.5, etc.)?

Also, package do you own (e.g. UltraPlusPak, MegaPak, EverythingPak, etc.)?

Regards,
Noel


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2014 ultrapac
2013 everythingpac
thanks

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the files are in the folder.
I can play them with media player , but they wont play in the program
Frog

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Frogman,

This sounds like it might possibly be an installation problem. Have you tried reinstalling?

Out of curiosity, which option did you select the first time you ran install? Also, did you install from the USB drive or files downloaded from the PG Music website?

Regards,
Noel


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That does sound as if version 2013 may have been installed in one place, then version 2014 was installed where the RealTracks are in a different location.

Also, depending on when you bought version 2014, did you download and run the update for RealTracks here:

http://www.pgmusic.com/support_windows_realdrums.htm#RT_april-2014



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the bass real tracks are where they should be and I can preview them in windows media player but the don't play in biab.
thanks
Frog

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Frogman,

What installation option did you select when you installed BIAB/RB 2014?

Regards,
Noel


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I did the one where you put everything on the hd.
frog

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Originally Posted By: FROGMAN
I did the one where you put everything on the hd.
frog

Both times, for 2013 and 2014? And to the same hard drive in the same place?


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I have 2013 and 2014 on same hd.
both full installs.
I had this problem {no 1691 playing in biab}and others
Before I got 2014.
Thanks

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Hi Frogman,

What folders are the programs installed in?

For example, are they installed in c:\BB 2013 and c:\bb 2014?

Sorry for asking so many questions but I need to get a clear picture of your set-up before I can help.

Regards,
Noel


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The 2013 version is on the C drive.
The 2014 version is on a removable HD
I also have a copy of 2013 on that same HD.{ same problem with it}
I have tried using different locations for the real trks in preference's but still no luck.
I have had this problem from the very beginning with 2013.
I have the same problem with 2014.
Thanks for taking the time to help me.

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A lot of us have installed 2014 right on top of 2013. Everything should go to the C drive. Don't separate anything. Ray


Asus Q500A i7 Win 10 64 bit 8GB ram 750 HD 15.5" touch screen, BIAB 2017, Casio PX 5s, Xw P1, Center Point Stereo SS V3 and EWI 4000s.
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Hi Frogman,

Quote:
The 2013 version is on the C drive.
The 2014 version is on a removable HD
I also have a copy of 2013 on that same HD.{ same problem with it}
I have tried using different locations for the real trks in preference's but still no luck.
I have had this problem from the very beginning with 2013.
I have the same problem with 2014.
Thanks for taking the time to help me.


When I read the above, it seem to confirm in my mind that the issue is one of installation.

Like Ray (in the post above), when I get a new version of BIAB, I install it straight over the top of the current installation. I only ever install my program to c:\bb.

It will be interesting to see what Matt Finley says, but my thoughts are that when you start BIAB, the configuration files are not pointing to the correctly installed BIAB. This is because there are three sets of configuration files and three locations for (a) BBW.EXE and (b) for Realtracks.

If this was happening to me, I'd solve the problem by doing a complete re-install of BIAB 2014 and I'd make sure the installation goes into the original directory that BIAB 2013 was installed to on my hard drive.

Kind regards,
Noel

P.S. If you are unsure how best to go about what I've mentioned above, I suggest you give PG Music a ring on their toll-free number and get their thoughts.

If you do contact PG Music mention this thread of posts because they can read it and it will provide valuable background information.


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