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#262259 09/13/14 11:07 AM
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When trying to quit BIAB the following message appears:



The only way to quit the program is via Task Manager.
Is this the normal way to quit the program?

cudo #262265 09/13/14 12:18 PM
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Certainly not, although I have not seen this one before, Unless someone comes up with the right solution, try restore to factory and see if that do anything for it.

Good luck

Mike B.


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cudo #262266 09/13/14 12:54 PM
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Thanks for answering.

I did allready de-install all PG Music and BIAB files on my computer before I did run the setup.exe from UltrPlusPAK again.
It did not help nothing.

cudo #262287 09/13/14 03:31 PM
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Is F:\ the external drive? Or is it a secondary internal drive?

Does that folder have the correct permissions to allow BiaB to write to it?
My first suspicion is a permissions issue.


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cudo #262294 09/13/14 04:28 PM
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Cudo,

Adding on to what rharv has said, what version of Windows are you running?

Noel


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cudo #262300 09/13/14 05:58 PM
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You do not want BIAB installed into a /Program Files folder (either one, if 64-bit Windows).


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cudo #262357 09/14/14 07:16 AM
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"I did allready de-install all PG Music and BIAB files on my computer before I did run the setup.exe from UltrPlusPAK again.
It did not help nothing."



Did you also delete the C:/BB folder before you re-installed? This is a must.

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Originally Posted By: Matt Finley
You do not want BIAB installed into a /Program Files folder (either one, if 64-bit Windows).

Hi Matt,

I wanted the BIAB all on the external HD.

Originally Posted By: rharv
Is F:\ the external drive? Or is it a secondary internal drive?

Does that folder have the correct permissions to allow BiaB to write to it?
My first suspicion is a permissions issue.


Yes, F:\ is the external drive where all the BIAB files are.
I don't Know how to give "permiSsions.
I had it intsalled a time ago and everything went fine.

Originally Posted By: Noel96
what version of Windows are you running?

Noel

I am using Windows7

Originally Posted By: 90 dB

Did you also delete the C:/BB folder before you re-installed? This is a must.

No I did not.
But now I did delete everything again including the BB folder
and reinstalled the program.
Everything went even worth.
Opening the BIAB the following 2 advices appear on the screen:




Quitting the programs mantains the same advice as told before.

cudo #262871 09/19/14 07:59 AM
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"Cannot create file ..." / "Zugriff verweigert ..." are typical error messages in cases s.b. does not have appropriate write access to some drive/directory or whatnot. Right click onto the respective drive or folder and check via properties on your security settings. Make sure to assign appropriate rights to yourself. You may need to log in as administrator for this endeavor. Maybe you could ask some knowledgeable friend to walk you through the necessary steps.

Good luck


Martin
cudo #262887 09/19/14 05:37 PM
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Cudo,

Have a look at Technical FAQ #100 at the following URL.

http://www.pgmusic.com/techfaq35.htm#100

I have Windows Vista and, around 5 or 6 years ago, I chose to disable User Account Control (option 5 in the FAQ). I left it disabled and have not had a problem.

Try disabling UAC and see if it solves your quitting issue. You can then re-anable UAC if you wish. By testing UAC out, it will allow us to see if this is what is causing your problem.

Regards,
Noel


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cudo #262921 09/20/14 05:33 AM
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An easier way to test if it's a permissions problem (which I'm sure it is) is to right-click the BiaB icon and select "Run As Administrator".
If you can successfully quit BiaB after doing that, then it IS a permissions problem.

Hope that helps.

Ole

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