If the forum members cannot help, you should call PG Music Support. They are excellent and should be able to diagnose this, including remote control of your PC if needed.

A few questions in the meantime:

Do you have more than one instance of BBW.EXE running, by any chance? Bring up Windows Task Manager Ctrl_Alt+Del and see if the program is running more than once.

Do you have UAC (User Account Control) set to On?

Try using Windows Explorer to navigate to BBW.EXE, right click and Run as Administrator.

You didn't install /BB under the /Program Files folder, did you?


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.