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Band-in-a-Box for Windows
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Joined: May 2013
Posts: 50
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Joined: May 2013
Posts: 50 |
I am just upgrading to BIAB 2015 Windows. During the installation process, I get numerous messages saying "The setup files are corrupted. Please obtain a new copy". When I press OK, the upgrade process continues with the next set of Real Tracks.
When I check the upgrade log file, it doesnt contain anything more than "MASTER REALTRACKS INSTALLER LOG --- 13-12-2014 13:41:08". I had expected to find info on exactly what install files were faultly. (Hm, install process is still running, could it be that the log file only gets updated on completion..?)
As downloading all the upgrade files have taken over 24 hours , I would not like to download everything again.
Any hints?
Cheers
Mikael
Last edited by miseg; 12/13/14 05:13 AM.
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Band-in-a-Box for Windows
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Joined: Oct 2008
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Hi Mikael,
When I downloaded the upgrade, there were a couple of files that came up with the same error that you're getting. Most of the downloaded files were ok.
With the couple that indicated errors, I renamed those files to filename.old and then re-downloaded the files. The second time around, everything went fine.
Hope this helps,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: May 2013
Posts: 50
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Joined: May 2013
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Noel, thank you. It was in line with what I expected I had to do - but...
How did you find our what install files casued the errors?
Manual note at every error message would be possible, but the error msg actually doesn't say what file crached :-(
Last edited by miseg; 12/13/14 04:38 AM.
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Band-in-a-Box for Windows
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Joined: May 2000
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There were specific realtracks that caused errors when BB was first released. These were identified and corrected.
How long ago did you do the original download?
I do not work here, but the benefits are still awesome
Make your sound your own!
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,585
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Hi miseg,
you must have downloaded different files from me. I simply downloaded individual exe files and ran each one independently. Is that option available to you? If so, you'll soon discover which files are corrupt.
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: May 2013
Posts: 50
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The upgrade processe now finished, and I am happy to see that the log file sudenly is filled with the info on all individual files. Apparently the info is not written to disk until end of the process. SO now I have a list of 5-6 files i need to re-download.
Thank you for you answers, sorry for asking prematurely
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,585
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Joined: Oct 2008
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Miseg,
Nothing to apologise for. This particular installation process is new to me so I've learnt a bit as well.
Good luck!
Noel
MY SONGS...Audiophile BIAB 2026
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Ask sales and support questions about Band-in-a-Box using natural language.
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