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Band-in-a-Box for Windows
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By the way I notice that PG staff rarely reply to this type of post. Is there a specific place to post such "possible bug reports"?
BIAB 2022 UltraPAK, CbB, Studio One 5 Pro, Fender USA Tele, Harley Benton Fusion & others.
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Band-in-a-Box for Windows
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PG Music Staff
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PG Music Staff
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We can't determine what would cause this to happen. Could you perhaps email us the file intrface.bbw from your bb folder? Perhaps we can duplicate it using the same settings as you.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Andrew, you look like you were about to take a really great nap on that recliner, but someone interrupted it with a picture.
HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB/RB 2026, Reaper 7, Harrison Mixbus 11 , Presonus Audiobox USB96
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Band-in-a-Box for Windows
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Joined: May 2002
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PG Music Staff
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PG Music Staff
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Hi Receder
Do you actually have the Hi-Q instruments installed? Check for a folder such as this:
C:\Program Files (x86)\IK Multimedia\Instruments\Band-in-a-Box
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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We can't determine what would cause this to happen. Could you perhaps email us the file intrface.bbw from your bb folder? Perhaps we can duplicate it using the same settings as you. Thanks Andrew, I will email you the file. Assume I send it to support@pgmusic.com ? I can't help thinking that some kind of checksum/md5 checker would be useful for us downloaders of the many parts that make up the EverythingPak. If you read my other post you will see that I had some issues with at least one file which was corrected by re-downloading it even though both files were identical in size.
BIAB 2022 UltraPAK, CbB, Studio One 5 Pro, Fender USA Tele, Harley Benton Fusion & others.
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Band-in-a-Box for Windows
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Joined: Nov 2014
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Hi Receder
Do you actually have the Hi-Q instruments installed? Check for a folder such as this:
C:\Program Files (x86)\IK Multimedia\Instruments\Band-in-a-Box Hi Andrew, I installed it with BIAB Pro 2015 so skipped it on the EverythingPAK upgrade. However, funny you should ask as I decided to re-install it this afternoon although it was already in the location you mentioned. C:\Program Files (x86)\IK Multimedia\Instruments\Band-in-a-Box <- this is cut and paste from my Explorer header I thought the same as you as "Attenzione" is Italian as are IK Multimedia. Also if it makes any difference I have full Sampletank 3 installed
Last edited by receder; 12/17/14 09:40 AM.
BIAB 2022 UltraPAK, CbB, Studio One 5 Pro, Fender USA Tele, Harley Benton Fusion & others.
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Band-in-a-Box for Windows
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OP
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I'll step back for a while and see what you guys can figure out.
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Band-in-a-Box for Windows
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NO real help on your current issue but I also have ST 3. But note the HI-Q instruments are ST2 based.
Yea you can import HI-Q into ST3 and play them there, but when BIAB sees a HI-Q instrument in one of the tracks BIAB will then instantiate (run) a ST2 DXi to use the HI-Q instruments/sounds: ST3 will have no impact on it one way or other.
While we are here - and this is a FYI only: If/when YOU call up ST2 use the VSTi version NOT the DXi one (which seems to be the default - DXi) .
BIAB calling up the ST2 DXI to use for the HI-Q instruments seems to work fine. However, more than a few users, myself included, especially when using the GM add-on ST2 library Omni Synth 2, have had real BIAB stability (crashes) issues. Side note: over the years I've had more issues with DXi stuff (even outside BIAB) then VSTi stuff.
I had/have the free ST2, I also have and use full Total Workstation (FULL ST2 XL, full AmpliTube, full T-Racks) as well as ST3, (as well as all the other usual suspects full Kontact 5, Dim Pro, Rapture, Jamstix, AD 2, EZdrummer 2, ...)
Larry
Last edited by Larry Kehl; 12/17/14 10:11 AM.
Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,831
PG Music Staff
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PG Music Staff
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Thanks. We received your file. Can you please test with build 413 and see if you still are having the same problem. If so, tell us the name of the style (and demo song if applicable) that it happens with.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Thanks Andrew, I will get back to you in due course.
BIAB 2022 UltraPAK, CbB, Studio One 5 Pro, Fender USA Tele, Harley Benton Fusion & others.
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Band-in-a-Box for Windows
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Hi Andrew,
I have emailed a final list of issues after testing all demo songs and styles in RT 206 to 227 on version 413.
The formatting is lost by pasting here but some folks might find it useful...
RT208, 209, 211, 214, 215, 216, 218, 219, 221, 222, 223, 224
All ok
RT206
No string tracks generated:
violin[2337]
string quartet [2334 & 2335]
viola[2336 & 2338]
All demo songs load without error
RT207
_ELPJHSS and _JHRNSSS - Load Demo Song - Message - Not Found
RT210
^_BOOGL01 gives error loading first demo from the two that popup (demo2 is ok)
Attenzione PART 2: Instrument not found
but seems to play ok.
^_BOOGL02 is OK.
RT212
*_KOTOCLD gives error loading demo - Attenzione PART 7: Instrument not found
but seems to play ok.
*_NASHAKU gives error loading demo - Attenzione PART 6 & PART 7: Instrument not found
but seems to play ok.
RT213
^_CELAIRP gives error loading demo - Attenzione PART 7: Instrument not found
but seems to play ok.
N.B. this uses a string track which works but it's MIDI using SampleTank rather than a RT.
^_CTWLZGP gives error loading demo - Attenzione PART 2: Instrument not found
but seems to play ok.
Note: The following styles with RT strings play fine
_SWPOPST strings RT 2370
_SWSTWLZ strings RT 2371
^=STPOPCT gives error loading demo - Attenzione PART 6 and PART 2: Instrument not found
but seems to play ok and uses strings RT 2369.
RT217
_JWALTZS - Load Demo Song - Message - Not Found
RT220
_SJAZCSP - Load Demo Song - Message - Not Found
RT225
_FLKSWAG - Load Demo Song - Message - Not Found
RT227
_CBALDBR - Load Demo Song - Message - Not Found
Rec
Last edited by receder; 12/18/14 12:21 AM.
BIAB 2022 UltraPAK, CbB, Studio One 5 Pro, Fender USA Tele, Harley Benton Fusion & others.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,831
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,831 |
Thanks.
1. The SampleTank 'instrument not found' messages that you are getting when loading some demo songs are spurious, and a result of the method we used to make the demo songs. We'll address that so it can't happen. However the error does seem to indicate that some Hi-Q instruments wouldn't work on your system for some reason. To test it you would right click on a MIDI track --> Select Hi-Q MIDI Synth patch. To start with, check C:\Program Files (x86)\IK Multimedia\SampleTank 2.5\Preferences\ST2Pref.txt and see what the instrument path is. 1. is there a Band-in-a-Box folder in that path? 2. Assuming there is, look in the Band-in-a-Box folder for the file synth\FatBassSynth PG.stip. What is the date modified on that file?
2. There are a few styles without demo songs. We'll likely be adding those with the next patch.
3. I do not know why some Strings RealTracks are not playing for you. (e.g. No string tracks generated: violin[2337])
Can you please -
- Open the style ZZJAZZ.STY.
- Add RT #2337 to the Strings track and generate it. Does it play?
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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OP
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Thanks.
Can you please -
- Open the style ZZJAZZ.STY.
- Add RT #2337 to the Strings track and generate it. Does it play?
I've done that, but still no sound from the strings part.
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Band-in-a-Box for Windows
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Thanks Andrew, Sorry this is a bit long but at least one issue may be resolved. Here are my results: - 1. I selected at random =CATA_BS.STY which has a MIDI piano. I replaced this with Hi-Q 001 01 Piano, Acoustic, Grand Sampletank.tgs. I get “PART 3 : INSTRUMENT NOT FOUND” (solved later – read on) and the track display says Hi-Q etc but stays yellow (don’t Hi-Q instruments have a different colour?). It doesn’t sound Hi-Q so I assume it’s the standard MIDI piano sound. I checked the ST2Pref file and it says
InstrumentPath=E:\IK Multimedia\SampleTank 2.5\
The BIAB folder is at E:\IK Multimedia\SampleTank 2.5\Band-in-a-Box
The reason it’s not on C by the way is that I have been using ST2 for ages with a few existing ST2 modules and I moved its large samples to my E drive so it didn’t use up space on my SSD. I assume the BIAB Hi-Q installer installed the BIAB instruments to my C drive as there was a folder C:\Program Files (x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box so I copied this folder manually to the ST folder on the E drive so that I didn’t have to move my existing libraries. However, since installing the BIAB upgrade and patches I haven’t recopied the folder which is possibly the cause of one of the problems…
The modified date for FattBassSynth PG.stip on my E drive is 20 November 2013, 16:24:34 compared to the one at C:\Program Files (x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box which is 26 June 2014, 11:45:40.
So I have now copied the folder with the latest BIAB Hi-Q instruments from C to E and have stopped getting the “instrument not found” error. I have also re-tested RT 206 to 227 and they no longer give these errors either. - 2. Ok
- 3. I get no string track generated same as bartveld. If I substitute RT 2370 I do get a string track.
In the light of 1. and the fact that I now have a larger SSD maybe it's time to move my ST2 libraries back to C. In fact I was hoping to import them into ST3 which is on C anyway. Can the BIAB Hi-Q samples also be imported into ST3 as that would make things a lot neater as I would only need ST3 instead of ST2 and ST3? Although I guess any HI-Q updates would still go to a different location and need re-importing.
Last edited by receder; 12/18/14 12:28 PM.
BIAB 2022 UltraPAK, CbB, Studio One 5 Pro, Fender USA Tele, Harley Benton Fusion & others.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,831
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,831 |
Thanks, that's starting to make some sense, regarding the ST messages. We can probably think of a way to prevent that from happening in the future. At the moment the program is 'hard-coded' to use ST2 for HiQ, but yes in the longer term we'll probably get it working for ST3.
The Strings problem is perplexing. Do the WMA's play for you, in the bb\RealTracks\Violin, Background, PopHigh Ev 085 (1TrackStringSection) folder?
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Thanks Andrew,
The WMAs in that folder play fine. At least I tried 7 or 8 of them at random and they played without any issues.
How about you bartveld?
BIAB 2022 UltraPAK, CbB, Studio One 5 Pro, Fender USA Tele, Harley Benton Fusion & others.
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Band-in-a-Box for Windows
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OP
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Yup, those files play OK.
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Band-in-a-Box for Windows
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So it just you and I bartveld who have the missing string RT? Is there anything we can do within the program to detect the problem?
Andrew, is there some kind of debug mode that would allow us to investigate this further?
Also, what's the easiest way to test all RTs in BIAB? Maybe would show some kind of pattern if only certain RTs were affected?
Thanks
Last edited by receder; 12/19/14 08:41 AM.
BIAB 2022 UltraPAK, CbB, Studio One 5 Pro, Fender USA Tele, Harley Benton Fusion & others.
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Band-in-a-Box for Windows
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PG Music Staff
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PG Music Staff
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We have finally determined why this is happening, and will have a fix for it later today.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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We have finally determined why this is happening, and will have a fix for it later today. Good news! Thanks Andrew. I hope they pay you a lot for the dedication you show in support of BIAB!
BIAB 2022 UltraPAK, CbB, Studio One 5 Pro, Fender USA Tele, Harley Benton Fusion & others.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!
It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® offer a wide range of genres designed to fit seamlessly into your projects. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.
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XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!
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Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
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Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
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Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!
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