Larry,

I haven't heard of this before. Have you tried setting Administrator rights?

To do this, right-click on the shortcut and, from the menu that pops up, select "Properties". Under one of the tabs in the Properties Window, you'll find an option to run the program as administrator. Activate this option. (This is the permanent way of engaging the "run as administrator" setting.)

Regarding a refund, you'll need to ask PG Music about that, we're only users in these forums. Perhaps use "Live Chat". The link for this can be found under the "Support" tab at the top of the webpage.

Regards,
Noel

P.S. What are your computer and its operating specs?


MY SONGS...
Audiophile BIAB 2025