About the drive, it depends. Some are cases for a smaller drive inside, and you can open the case to tighten the connection to the drive.

However, your problem sounds more like not enough power, especially if you are hearing regular clicks. Do you still have the USB Y cable that came with the drive? Plug two ends into the computer or into a powered router, then the single end into the drive. If you are plugging in to a desktop computer, USB ports on the back of the case are always the better choice.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.