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#276251 12/23/14 12:17 PM
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I have saved a song in BB and wanted to try the render of a part file in Real Band. The song is an MGU file. I have RB at its default, tried switching from ASIO to MME, also tried switching all available midi drivers. My soundcard is ASUS Xonar Essence STX.

When I try to select part of the wave file I immediately get 'Access violation at address 0074CFBD in module 'RealBand.exe'. Write of address 000005C7 at 0074CFBD'.

The odd thing is that my mouse cursor seems to trigger the violation message whether I am in the tracks window, bars window or chords window. I try to select part of the audio file. Then the violation message just keeps on and on, even though I keep pressing Esc. I then have to exit via task manager.

I tried live support but they are all busy. Anyone have a similar problem?

Last edited by malevans; 12/23/14 12:18 PM.

Mal
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I have updated RB to build 2 2015


Mal
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Mal I looked up your sound card it stopped support at windows vista. It may work with win 7 for most programs, it might also have driver issue.

My last interface was a Tascam US-800 it was supported up through Vista and I never could get it stable on win7 pro. It may be something else but since I upgraded to an interface with stable win 7 drives everything works smoothly.

The question is why is RB shakes, and not BiaB? I have alway found BiaB to be happy on just about any system. RB requires seemingly more resources.


Lenovo Win 10 16 gig ram, Mac mini with 16 gig of ram, BiaB 2022, Realband, Harrison Mixbus 32c version 9.1324, Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app, Komplete 49 key controller.
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Don't think it's the sound card Robh. I switched to on-board sound and same issue.

It's a shame Asus doesn't support more with drivers. Last time I support them, even though the sound card quality is superb.

Think i'll stick with Cubase 8 Pro for DAW .... RB has too many glitches. I have never seen it running smoothly, at least not for me.

I may send an email, post holidays, to support .... see if they have any answers.

Happy Christmas everyone.


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I hope you get it sorted out. I have enjoyed Arab. I will say that while it is pretty stable for me it is not nearly as stable as my studio one program, nor does it have the tools. What it does it does very well.


Lenovo Win 10 16 gig ram, Mac mini with 16 gig of ram, BiaB 2022, Realband, Harrison Mixbus 32c version 9.1324, Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app, Komplete 49 key controller.
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I am also having a problem with access violations.
I recently updated to 2015 from 2014. Now if I load a previously created RealBand seq file that has tracks that came from BIAB, I get an access violation window
whenever I try to select a section of audio on a track for editing. The window has the following information;

Access Violation at address 007442BE in module 'RealBand.exe'. Read of address 00000342 at: 007442BE.

I have tried loading several different seq files that all used to work fine. If I start with a new Realband file with no information from BIAB then I can hilight the track section like it is supposed to.

I have tried deleting the RB.cfg and the Realband.ini files to restore to factory but no luck.

My system is an i7 processor with, 9 MB of RAM, Lots of space on the hard drive. I use an M Audio Fast Track Pro as
my input source. I have tried over and over with the same result. I have loaded a file I just created, originally in BIAB, and also files I created several years ago. Same result each time. Everything worked fine prior to updating to 2015. Any ideas?

Thanks
Darren

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i wish i could help, but that deep of an issue is a good reason to call support and get some help from the source. those guys have saved my ample backside a few times.


Lenovo Win 10 16 gig ram, Mac mini with 16 gig of ram, BiaB 2022, Realband, Harrison Mixbus 32c version 9.1324, Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app, Komplete 49 key controller.
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I'm glad to see I am not alone Darren. It seems to be a different error code though. The problem is constant access violations and no further progress can be made.


Mal
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Can you post contents of your Realband/RBErrorLog.txt file?
And the Realband/Data/FlashMessageLog.txt file?


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Hi rharv ..... Can't find any RBErrorLog.txt file but this is the FlashMessageLog.txt file.

'- No Recent soloist found for riffs...launching the RT picker dialog [23/12/2014 22:22:39]
- BBW2 init time in ms: 4768 [23/12/2014 22:17:56]
- Initializing accompaniment functions... please wait... [23/12/2014 22:17:51]
**** New Session started at : 23/12/2014 22:17:51'

Not sure if it is relevant but any way of stopping these access violations would certainly help.

Many thanks.


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Sorry, the other file is RBError.log, but it is a text file.
Please post.

Your entry below doesn't look familiar:
- BBW2 init time in ms: 4768 [23/12/2014 22:17:56]

Never seen that one before, wonder if it has something to do with the issue ...

Last edited by rharv; 12/27/14 07:01 AM.

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Hi again rharv,

This is the error in the log .... I only posted this one, of about two hundred of the same error.

(2015 (2)) 23/12/2014,22:04:53 - Access violation at address 0074CFBD in module 'RealBand.exe'. Write of address 00000567 at: 0074CFBD

The previous differing error was

(2015 (2)) 12/12/2014,19:38:27 - Access violation at address 004B6283 in module 'RealBand.exe'. Read of address 00000007 at: 004B6283

Hope this helps.



Last edited by malevans; 12/27/14 09:49 AM.

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If I posted all errors there would be an extremely long thread. :-)


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Hi Darren, I have a similar problem with Real Band 2014.6 and 2014.7 If I create a song within realband I can save it and modify it with no problems. If I create a song in Biab and then open it in Realband, it opens fine but if I try to save it as a song.SEQ file it gives me 'Access Denied Violation'. I found if I rename the file like 'song1.seq' it saves ok. Anytime I reopen the file and try to save it, I have to rename the file. Really is a pain in the you know what. Renaming the file might be a crude work around for you until the problem is figured out.
Del

Edit: This post should have said 'Access Violation' instead of 'Access Denied' my mistake.

Last edited by Del; 12/27/14 03:54 PM.

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Del,
Is the renaming workaround taking place during the save function (using Save As)?
If so,
Where do you have the program installed (which folder?)
This sounds like a permissions issue and I suspect your default folder. Could it be that RB is installed in the Programs folder instead of its own root folder?

'Access Denied' is much different than 'Access Violation'.
Very basically speaking (due to my limited knowledge):
The first message above is the system saying 'You don't have permission to read/write here' (most probably the 'write' permissions .. since you are saving when it happens).
The second is saying 'something went wrong when the system tried to access data'.

/Maybe your question should have its own thread


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Malevans,

I'm guessing a few minutes with support and you'll get this fixed. I know the time difference is a challenge, but Chat or Remote assistance will likely be the quickest fix once initiated.

The repeated same memory address of the error and the fact it is in the Realband.exe module tells me support can likely replicate the issue (they may need one of your song files to verify) but it may be worth the effort.
Please keep us posted.

Those address locations in your error message mean very little to most of us on the forum, but to the programmers they may mean a lot.


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My mistake, the I meant to say 'Access Violation' not 'Denied' sorry about that. Realband is installed in the default folder 'C://RealBand' I've tried running Realband as administrator and it doesn't change the symptoms.
And yes, the workaround is to rename the file during 'Save As'

Last edited by Del; 12/27/14 03:50 PM.

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Rharv,
I contacted tech support about the 'Access Violation' I would see when trying to re-save a .seq file. The only thing that I could do was to save the file with a different name like song1revA.seq then the next time I saved it would be song1revB.seq This worked but was a real pain. After trying the 'run as Administrator' for Realband and Band in a Box and setting the Windows 'User Account control' to 'Never Notify' the problem with file save in Realband remained the same. Tech support told me that the issue seemed to be a Windows file permissions problem and not a Realband problem. So I asked if a re-install of Realband and Band in the Box would be worth a try and they said yes.
I un-installed both programs and deleted the entire folders for Realband and Band in a Box after moving 82GB worth of songs I had made to a different location. Started the un-install at 15:00 yesterday afternoon and finished up at 22:00 last night. After more testing this morning it looks like the save problem is gone and everything is working as it should.
Just wanted to post an update in case anyone else sees this problem with their PC.


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i ha te to say guys but 2015 is very shakey compared to 2014 which was pretty solid for me. nothing works as well!!!


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Del,

glad its all working for you now but out of curiosity, I am checking on something else, did you change the path to your

Options - > 2. Audio -> Audio Temp Directory (defaults to C:\Users\"whoever"\AppData\Local\Temp\) ?

And/or did you happen to notice if during all that uninstall/reinstall was that area cleaned out (no scrape work laying around?

Finally, I assume that area (wherever it is on your PC) also has full ADMIN Read/Write privileges?

Thanks
Larry

Last edited by Larry Kehl; 01/03/15 09:15 AM.

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