Videotrack,
I volunteered to email my error log to support and they said, no thanks. They did have me email my song file and it made the same access error on their machine.

They said they'd send it to the development people but that was two weeks ago and they still haven't gotten back to me, and yes, I did recontact support and they told me they'd get back to me when they had an answer.

So, Yes, I am still dead in the water. I bought the most expensive package of BIAB 2015 and now I can't use it.

My BIAB 2014 still works... but, so far it looks like I wasted my money on BIAB 2015