So...there are a few possibilites for that error.
I ask a few questions to narrow it down. Maybe you did one or the other already, but I wasn't sitting by your side and don't know. You also may change the order of these questions to your liking.

1. Does the CD-Writer hardware play back audio CDs?
2. Can you access files on data CDs?

3. If "No" Is the driver software up to date? Sometimes a new update of the operating system requires updating hardware drivers.

4. Can you write using other burning software?

5. If still "No" check the hardware: are all cables from the CD-writer to the mainboard inside the computer connected? They shouldn't com loose, but...they could have a defective contact a 1 in 1 with many zeros error probability.

6. Replace the Writer. A new multi media writer costs about 20 to 30 Dollars replacing the old one takes about 10 to 15 minutes -- even if it's your first time you crawl into a computer. There are about four screws and two or three cables. If you are not familiar with that technology, take the old CD-writer out of the computer and take it with you, when you buy a new one. Make sure you get one that has the same connectors. Install it, both hardware and accompanying software.
At first you could leave all the cables where they are and just put in the writer itself and connect it with the cables. But replacing cables usually doesn't hurt

7. If still "No", then the main board might have experienced a stroke...


Last edited by GHinCH; 02/19/15 12:41 AM.

Desktop; i7-2600k, 8 GB mem., Win 10 Pro, BIAB 2017; RB 2017 - latest build
Laptop: i5-2410M, 4 GB mem, Win 10 Pro, BIAB 2017; RB 2017 - latest build