Previous Thread
Index
Next Thread
Print Thread
Go To
Band-in-a-Box for Windows
Joined: Nov 2000
Posts: 4,631
Allanah Offline OP
Veteran
OP Offline
Veteran
Joined: Nov 2000
Posts: 4,631
I have loaded the win 10 technical preview. BB starts up with the missing soundfont error. However, when I press play, the real tracks load and the real drums load and then I hear an error sound and the program just hangs permanently. I have tried win compatability settings but no go.

Any suggestions?

I'm running on an ACER W700 using ssd with bb on E: drive and using win 10 tech preview

Last edited by Allanah; 04/24/15 01:40 PM.
Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 27,572
Veteran
Online Happy
Veteran
Joined: Jul 2000
Posts: 27,572
When I get back home, I'll give it a try on my laptop that is running the Windows 10 preview. I like Windows 10 so far; I just haven't tried loading BIAB on it.

[My Toshiba laptop's hard drive died, so I replaced it with a SSD and just at that time, Windows 10 preview was released, so that's my test machine, with no production duties on this machine.]


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Band-in-a-Box for Windows
Joined: Nov 2000
Posts: 4,631
Allanah Offline OP
Veteran
OP Offline
Veteran
Joined: Nov 2000
Posts: 4,631
That's great, Matt. Will you be running on external drive too like I do?

Allanah

Band-in-a-Box for Windows
Joined: Nov 2000
Posts: 4,631
Allanah Offline OP
Veteran
OP Offline
Veteran
Joined: Nov 2000
Posts: 4,631
UHOH!!!!

I ran the compatability assistant. It tells me that bb is an incompatible program with this version of windows.

I don't know why it is considered incompatible, but it will not work for me on build 9926 of the tech preview.

Allanah

Band-in-a-Box for Windows
Joined: May 2000
Posts: 15,975
PG Music Staff
Offline
PG Music Staff
Joined: May 2000
Posts: 15,975
Hi Alanna,
Was this a fresh install of win 10 or an upgrade?


Have Fun!
Peter Gannon
PG Music Inc.
Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 27,572
Veteran
Online Happy
Veteran
Joined: Jul 2000
Posts: 27,572
I just tried installing BIAB on my Windows 10 64-bit laptop, which has a fresh install of Windows (not an upgrade). BIAB installs OK but then the problems start:

no GM.DLS sound font
Access Violation (even when I restarted and said not to make file associations)
some quick error message about Coyote (which I didn't select)
Wrong sample rate

Trying to Play gives the 'white freeze - not responding'.

I tried some compatibility settings, no change.

If it helps, I can take more time and give a more thorough report. But for now, it does seem as if it isn't going to work.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Band-in-a-Box for Windows
Joined: Dec 2007
Posts: 1,796
Expert
Offline
Expert
Joined: Dec 2007
Posts: 1,796
..... and didn't even dare to try Windows 8.1 yet:



- F

Band-in-a-Box for Windows
Joined: May 2005
Posts: 2,610
Veteran
Offline
Veteran
Joined: May 2005
Posts: 2,610
No problems with BIAB and Win 8.1 here, only those caused by me!


Asus Q500A i7 Win 10 64 bit 8GB ram 750 HD 15.5" touch screen, BIAB 2017, Casio PX 5s, Xw P1, Center Point Stereo SS V3 and EWI 4000s.
Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 27,572
Veteran
Online Happy
Veteran
Joined: Jul 2000
Posts: 27,572
Right, it's fine in Windows 8.1.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Band-in-a-Box for Windows
Joined: May 2000
Posts: 15,975
PG Music Staff
Offline
PG Music Staff
Joined: May 2000
Posts: 15,975
The question would be, does the file gm.dls exist in your Win10 Windows folder anywhere?

Searching for a file in Windows folder can be tricky, as it seems that Windows Search doesn't work in certain folders, I'm not sure why.

So you should manually look for gm.dls in these locations, or similar names if they have renamed them for Windows 10
These are the locations that the file is found on Windows 7


C:\Windows\System32\drivers
C:\Windows\SysWOW64\drivers

C:\Windows\winsxs\x86_microsoft-windows-audio-mmecore-other_31bf3856ad364e35_6.1.7600.16385_none_8cd41e2771e37717
( sometimes inside another folder like amd64 in C:\Windows\winsxs\ )

If you do find that gm.dls file, move it to the folders like C:\Windows\SysWOW64\drivers or C:\Windows\System32\drivers and see if things improve.




Have Fun!
Peter Gannon
PG Music Inc.
Band-in-a-Box for Windows
Joined: Dec 2000
Posts: 12,844
Veteran
Offline
Veteran
Joined: Dec 2000
Posts: 12,844
See this posting from answers.microsoft.com.


John

Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD
Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA

BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK

http://www.sus4chord.com (under rehosting/construction)
Band-in-a-Box for Windows
Joined: May 2000
Posts: 15,975
PG Music Staff
Offline
PG Music Staff
Joined: May 2000
Posts: 15,975
Thanks John, Good find.


Have Fun!
Peter Gannon
PG Music Inc.
Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 27,572
Veteran
Online Happy
Veteran
Joined: Jul 2000
Posts: 27,572
It took me a few minutes to find that file. It was not anywhere in my Windows 8.1 drive. I finally found it (as this thread says) in the Windows 7 drive, under C:\Windows\SysWOW64\drivers

Now I'll try BIAB again in Windows 10.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Band-in-a-Box for Windows
Joined: May 2000
Posts: 15,975
PG Music Staff
Offline
PG Music Staff
Joined: May 2000
Posts: 15,975
Hi Matt,
According to the post above from the microsoft.com forum, it was present on the Windows 10 drive

http://answers.microsoft.com/en-us/insider/forum/insider_apps-insider_other/directmusic-in-windows-10/2a55ae1c-f234-4b87-a0ff-6524349909c3

“I did some more tinkering today, and I finally figured out what was wrong. Keeping in mind that I've been trying the 64-bit version, I happened to notice that unlike in Windows 7 & 8 64-bit, the file GM.DLS was missing from the "\Windows\SysWOW64\drivers" folder -- so I copied it over to there from the "\Windows\System32\drivers\" folder.”

Are you sure that it wasn't also present in Windows 10 in the \Windows\System32\drivers\" folder.


Have Fun!
Peter Gannon
PG Music Inc.
Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 27,572
Veteran
Online Happy
Veteran
Joined: Jul 2000
Posts: 27,572
Yes, the file was in the Windows 10 machine under the \Windows\System32\drivers\" folder, but clearly it doesn't work from there.

I had already found one from Windows 7 (older but same file size) and put that in the Windows 10 machine under C:\Windows\SysWOW64\drivers

BIAB now works in Windows 10.

Thanks!

Let's hope Microsoft does indeed duplicate the file there in future versions.



BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Band-in-a-Box for Windows
Joined: May 2000
Posts: 15,975
PG Music Staff
Offline
PG Music Staff
Joined: May 2000
Posts: 15,975
Great! Thanks Matt, John and Alannah. We'll work on a fix for that.


Have Fun!
Peter Gannon
PG Music Inc.
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!

All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!

It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® offer a wide range of genres designed to fit seamlessly into your projects. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.

What are XPro Styles and Xtra Styles PAKs?

XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!

Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!

The XPro & Xtra Styles PAKs are not included in any Band-in-a-Box® package.

The XPro Styles PAKs 1-10 are available for only $29 ea (reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Mac or for Windows.

The Xtra Styles PAKs 1-21 are available for only $29 ea (reg. $49 ea), or get them all in the Xtra Styles PAK Bundle for only $199 (reg. $349)! Listen to demos and order now! For Mac or for Windows.

Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.

Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!

Band-in-a-Box 2026 for Mac Videos

With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.

Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.

Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!

Band-in-a-Box 2026 for Mac is Here!

Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.

Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.

2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.

Holiday Weekend Hours

As we hop into the Easter weekend, here are our holiday hours:

April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours

Wishing you an egg-cellent weekend!

— Team PG

Update to Build 10 of RealBand® 2026 for Windows®!

If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.

Band-in-a-Box® 2025 for Mac® users: Build 904 now available!

If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.

Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!

Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.

Forum Statistics
Forums57
Topics86,219
Posts802,027
Members40,070
Most Online64,515
Apr 8th, 2026
Newest Members
Orchestr8, dimtass, Quamido Pirendo, Allan63, isledge
40,070 Registered Users
Top Posters(30 Days)
MarioD 126
zedd 110
DC Ron 94
rsdean 86
Noel96 76
Today's Birthdays
flashlarue, gary133, kirbonite
Powered by UBB.threads™ PHP Forum Software 7.7.5