Then I created a problem. I moved all MY C extra files/ folders to a different drive. " That c:bb wasn't obvious to me at the time." Yep it went.
Seeing my error sometime later, I recopied the bb folder to C drive. ALL 86 gigs!!!
Then the problems started. BB worked not at all.. Kept saying it needed to be re -activated. And also reconfigured??? But it wouldn't do anything when i pressed that button.
Then I got an idea - AN UPDATE! Yes, I installed an update I hadn't used yet, and most the problems seem corrected.
{ except these occasional warnings }
I think my original disk { drive? } is in storage in another state, so I really want to repair this install.
If you have a genuine purchased copy (and I'm sure this is the case), you may be able to download a fresh distribution and then reinstall and re-authorize. Contact PGM Support, they'll be able to give you the best advice.
Generally, you cannot just copy directories/files from one location to another without creating some legacy issues.
Don't blame BiaB for this, its installation is robust, and your created problems are more related to how Windows manages installed installations.
E.g., you originally installed BiaB is C:\BB\ using the Windows Installer program. You then manually moved BiaB to D:\MyFiles\BB\. Later you tell Windows to uninstall BiaB through the Control Panel Add/Remove programs. Windows cannot do this successfully, because the files it knew about are no longer there. Follow?
A fresh install will let Windows know where everything actually is, so files can be properly managed by the operating system.
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
KGU, you've answered our questions and I concur with VideoTrack: at this point, a reinstall with the assistance of the company would help. They can also help with the "not authorized" problem (you get three installs, but they can assist if you need more such as in this case when transferring between computers).
You answered what drive the files are copied to, but the reason for my question was to make sure you did NOT choose to put the new /BB folder in the /Program Files folder (either one, if using a 64-bit Windows). This is a known cause of problems with permissions.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
))) Cannot create file for: C:\users\public\Ticket\band in a box folder locations.txt" Access is denied at:
That's a significant error, where the program is just trying to write a file in an area of windows that is public and acceptable to write to, but is denied access by Windows. That message isn't related to BB activation it's just a plain refusal of windows to allow a file to be written to that location. Every copy of BB writes to that folder every time the program is run.
BB doesn't need admin privileges to do this, and I haven't seen anyone else with that problem. I'd suspect it's some extra type of security that's been installed to your PC, like an over-vigilant virus checker or something.
))) I moved all MY C extra files/ folders to a different drive. " That c:bb wasn't obvious to me at the time." Yep it went.
In general you can just drag the **whole** BB folder to somewhere else on the same or a different drive and it works fine. But it sounds like you dragged part of it, that you refer to as "extra files and folders". You can separately drag the Realtracks folder or the Drums folder to a separate folder, and then tell BB where you dragged them to in the preferences Realtracks and preferences Real drums option in the program. But if you dragged other folders out of there it would be like removing various parts of a car.
It may help to look at the log file. You see that from help- show log file. Then look for error related messages and post them here. The newest messages are at the top of that file.
Later you tell Windows to uninstall BiaB through the Control Panel Add/Remove programs. Windows cannot do this successfully, because the files it knew about are no longer there. Follow?
Hi,
I never uninstalled anything. I just moved the entire 86 gigs to another drive, without thinking.
KGU, you've answered our questions and I concur with VideoTrack: at this point, a reinstall with the assistance of the company would help. They can also help with the "not authorized" problem (you get three installs, but they can assist if you need more such as in this case when transferring between computers).
You answered what drive the files are copied to, but the reason for my question was to make sure you did NOT choose to put the new /BB folder in the /Program Files folder (either one, if using a 64-bit Windows). This is a known cause of problems with permissions.
))) Cannot create file for: C:\users\public\Ticket\band in a box folder locations.txt" Access is denied at:
That's a significant error, where the program is just trying to write a file in an area of windows that is public and acceptable to write to, but is denied access by Windows. That message isn't related to BB activation it's just a plain refusal of windows to allow a file to be written to that location. Every copy of BB writes to that folder every time the program is run.
BB doesn't need admin privileges to do this, and I haven't seen anyone else with that problem. I'd suspect it's some extra type of security that's been installed to your PC, like an over-vigilant virus checker or something.
))) I moved all MY C extra files/ folders to a different drive. " That c:bb wasn't obvious to me at the time." Yep it went.
In general you can just drag the **whole** BB folder to somewhere else on the same or a different drive and it works fine. But it sounds like you dragged part of it, that you refer to as "extra files and folders". You can separately drag the Realtracks folder or the Drums folder to a separate folder, and then tell BB where you dragged them to in the preferences Realtracks and preferences Real drums option in the program. But if you dragged other folders out of there it would be like removing various parts of a car.
It may help to look at the log file. You see that from help- show log file. Then look for error related messages and post them here. The newest messages are at the top of that file.
Hi,
I will try to check that file. Is it available from the menu?
I thought I just moved the entire 86 gigs to another drive, without thinking. But it may have only transfered it in parts.
Then I copied it back to C root.
HOWEVER - THE C: users..... files seem to be where the problems are occurring, yes? That one, I'm not sure if it was copied in whole. Can that be recreated?
I just checked - the program IS again AUTHORIZED now.
I will monitor what errors I get now> The latest is it created a FAULTY mp4 export file.
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This collection includes Disco, slap bass ‘70s/‘80s pop, modern and ‘80s metal with Andy Wood, and a unique “Songwriter Potpourri” featuring Chinese folk instruments, piano, banjo, and more. You’ll also find a muted electric guitar style (a RealTracks first!) and “Producer Layered Guitar” styles for slick "produced" sound.
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We’ve added new RealTracks across bro country, Americana, praise & worship, vintage country, and songwriter piano. Highlights include Brent Mason (electric guitar), Eddie Bayers (drums), Doug Jernigan (pedal steel), John Jarvis (piano), Glen Duncan (banjo, mandolin & fiddle), Mike Harrison (electric bass) and more—offering everything from modern sounds to heartfelt Americana styles
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With your version 2025 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Or upgrade to the 2025 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
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Look Ma! More MIDI 13: Country & Americana
Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes
MIDI SuperTracks Set 44: Jazz Piano
Artist Performance Set 17: Songs with Vocals 7
Playable RealTracks Set 4
RealDrums Stems Set 7: Jazz with Mike Clark
SynthMaster Sounds and Styles (with audio demos)
128 GM MIDI Patch Audio Demos.
Looking for more great add-ons, then upgrade to the 2025 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyles,
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
Look Ma! More MIDI 14: SynthMaster,
Instrumental Studies Set 23: More '80s Hard Rock Soloing,
MIDI SuperTracks Set 45: More SynthMaster
Artist Performance Set 18: Songs with Vocals 8
RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Mac!
Xtra Styles PAK 20 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
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New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Mac!
We've just released XPro Styles PAK 9 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
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XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Windows!
We've just released XPro Styles PAK 9 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
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