Originally Posted By: Matt Finley
KGU, you've answered our questions and I concur with VideoTrack: at this point, a reinstall with the assistance of the company would help. They can also help with the "not authorized" problem (you get three installs, but they can assist if you need more such as in this case when transferring between computers).

You answered what drive the files are copied to, but the reason for my question was to make sure you did NOT choose to put the new /BB folder in the /Program Files folder (either one, if using a 64-bit Windows). This is a known cause of problems with permissions.


Hi,

No I put it back to C root.

thanks