Hi nemonster,

I appreciate your views and I completely understand that "Once bitten, twice shy" is a safe and good motto to live by. That being said, though, I stand by my earlier comments. PG Music is an exceptional company.

I note that you've made three posts since registering. I take that to mean that you don't frequent the forums a great deal. There's absolutely nothing wrong with that but if it is the case, you probably haven't seen the posts that I have.

On the BIAB Windows and the Off Topic forums, I've seen many, many instances where Dr Gannon and his company have demonstrated exceptionally good customer support and well beyond what most would consider 'excellent'.

If you ever get time to spend looking back through the various forums and topics, you'll come across a number of examples of the company's wholehearted commitment to their product and their customers.

All the best,
Noel



MY SONGS...
Audiophile BIAB 2025