That problem exists in Windows 8 for SOME users (including me) and has been reported to PG Music. I believe it is not related to Windows 10 other than that whatever configuration causes it in 8 may be the same in 10.

You can always run the Help standalone. The file is: bbv.chm



BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.