+1 as well. Ft Wayne is just 3 1/2 hours from where I live and I ALWAYS get my order the next day. And their service!!!

I had what I thought was a problem with my Focusrite. I called my rep and he sent me another one with return shipping and all provided. I put the new one in and had the same problem. ONLY THEN did I realize that I had my "start as" set to stereo and I was using the interface set to mono and (correctly) I was not getting anything through the box on channel 2 (I have the 2 channel with MIDI). So it was user error, but the point is how far they went to help me.

Can I do +2?