Welcome to the forum, Geoffrey.

This is a forum for users, and PG Music may or may not see your post. I highly recommend you call PG Music Support. They are outstanding.

They will need to know the version of Windows you use, as well as what version of BIAB. Are all your device drivers up to date?

Although I haven't heard this particular problem before, where it sometimes works and where you can sometimes recover, it strikes me that it wouldn't hurt to check your RAM. Download and run Memtest. Also rule out any virus/malware by running Malwarebytes. It is always good to rule out other possible causes.




BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.