Tonnie,

It may help PG Music support help someone in the future if you contact support and let them know the extra steps you had to perform. Feedback really helps them help others. You may just want to alert them to this message thread.

By the way, excellent troubleshooting!


Jim Fogle - 2025 BiaB (Build 1128) RB (Build 5) - Ultra+ PAK
DAWs: Cakewalk Sonar - Standalone: Zoom MRS-8
Laptop: i3 Win 10, 8GB ram 500GB HDD
Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD
Music at: https://fogle622.wix.com/fogle622-audio-home