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Has anyone from PG acknowledged the reported crashes yet?
Win10Prox64/i7-6700@3.8G/32G / Studio One Pr 4.1.1
TASCAM US-16x08 / FaderPort / Fishman TriplePlay / Nektar LX61+
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RealBand
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PG Music Developer
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Please post a screenshot of your ASIO driver setup dialog. Thanks.
Last edited by Jeff Yankauer; 12/02/15 07:21 AM.
Jeff Yankauer
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An issue has been reported with the non-Engish editions. The cause is known, a fix is in the works and should be available within the next day or so. The workaround is to set the language to English.
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RealBand
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Joined: Dec 2015
Posts: 49
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OP
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Win10Prox64/i7-6700@3.8G/32G / Studio One Pr 4.1.1
TASCAM US-16x08 / FaderPort / Fishman TriplePlay / Nektar LX61+
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RealBand
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Please post a screenshot of your ASIO driver setup dialog. Thanks. Prior to clicking OK when changing from MME  As soon as I click OK 
Win10Prox64/i7-6700@3.8G/32G / Studio One Pr 4.1.1
TASCAM US-16x08 / FaderPort / Fishman TriplePlay / Nektar LX61+
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RealBand
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Once the error dialog is shown, none of the buttons do anything visible. The only way to continue is to kill RB in Task Manager
Last edited by BobF; 12/02/15 08:32 AM.
Win10Prox64/i7-6700@3.8G/32G / Studio One Pr 4.1.1
TASCAM US-16x08 / FaderPort / Fishman TriplePlay / Nektar LX61+
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Additional note. BiaB 2016 works fine with the same driver selections
Win10Prox64/i7-6700@3.8G/32G / Studio One Pr 4.1.1
TASCAM US-16x08 / FaderPort / Fishman TriplePlay / Nektar LX61+
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BobF,
I'm hoping one or more of my thoughts might help.
Have you checked Tascam's website to see if you are using the correct Asio driver for the version of Windows you have on your computer?
Does your Tascam driver give you the ability to select bit depth? BiaB and RealBand work with 16 bit depth. Perhaps there is an issue converting the input from 24 to 16 bit.
Same question concerning the Asio driver setting for sample rate. BiaB and RB use 44.1Khz sampling so any other setting must be converted.
While BiaB and RB can convert audio, it's additional steps and increases the potential for crashes. I'm trying to come up with things that will allow RB to get up and running until PG Music can find and repair the underlying issue.
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RealBand
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BobF,
I'm hoping one or more of my thoughts might help.
Have you checked Tascam's website to see if you are using the correct Asio driver for the version of Windows you have on your computer? Yes. Verified by a number of other applications, including BiaB 2016
Does your Tascam driver give you the ability to select bit depth? BiaB and RealBand work with 16 bit depth. Perhaps there is an issue converting the input from 24 to 16 bit.
Same question concerning the Asio driver setting for sample rate. BiaB and RB use 44.1Khz sampling so any other setting must be converted.
44.1/16 is configured and working correctly for BiaB'16. I use 44.1K in my DAW apps as well.
While BiaB and RB can convert audio, it's additional steps and increases the potential for crashes. I'm trying to come up with things that will allow RB to get up and running until PG Music can find and repair the underlying issue.
Thanks for the ideas. I can't get far enough along with RB to verify the SR/depth settings, but I can run BiaB, verify the settings, then exit and start RB. 44.1/16 are the setting I have in Windows as well, so there isn't anything that should be changing them in between. OK ... while typing my reply I got the idea that RB might be crashing due to droput (too small of a sample buffer). I normally run the interface with a 64 sample buffer. I just cranked it up to 512 and tried with RB again and it took the config without crashing. So there are two things left to do: me: see how low I can go with sample buffer size with RB without dropouts PG: make RB handle dropouts in a more elegant way  Sound right? Thanks again
Last edited by BobF; 12/02/15 10:29 AM.
Win10Prox64/i7-6700@3.8G/32G / Studio One Pr 4.1.1
TASCAM US-16x08 / FaderPort / Fishman TriplePlay / Nektar LX61+
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RealBand
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Oh well, results aren't consistent. I do think we're in the right area though.
If RB is supposed to be a DAW of sorts, I'll back-burner for a while and see what future updates bring
Win10Prox64/i7-6700@3.8G/32G / Studio One Pr 4.1.1
TASCAM US-16x08 / FaderPort / Fishman TriplePlay / Nektar LX61+
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RealBand
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PG Music Developer
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PG Music Developer
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Bob,
I just tried RB with the same really small buffer sizes, and I did get occasional dropouts but no crash yet.
Are you saying you got the Tascam driver working with higher buffer size setting of 512?
I'm looking to confirm that the problem is not Int24LSB per se. Sounds like it isn't, since BBW uses similar routines, and you said it does work fine in BBW, right?
Jeff Yankauer
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RealBand
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Works fine in BBW all the way down to 64 samples. I can't get RB to start again though after getting it thru config once. Same error even at 512.
Even if I let it go back to defaults on startup and try to reconfig again.
I'll keep trying what I can think of and post back here.
Win10Prox64/i7-6700@3.8G/32G / Studio One Pr 4.1.1
TASCAM US-16x08 / FaderPort / Fishman TriplePlay / Nektar LX61+
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RealBand
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Joined: Jun 2000
Posts: 1,972
PG Music Developer
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PG Music Developer
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BobF,
It appears that you have many ASIO drivers on your system. I'm wondering if you get the same results with other ASIO drivers?
Thanks,
Last edited by Jeff Yankauer; 12/02/15 04:13 PM.
Jeff Yankauer
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RealBand
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BobF,
It appears that you have many ASIO drivers on your system. I'm wondering if you get the same results with other ASIO drivers?
Thanks,
Those others aren't traditional interfaces like the 16x08.
Win10Prox64/i7-6700@3.8G/32G / Studio One Pr 4.1.1
TASCAM US-16x08 / FaderPort / Fishman TriplePlay / Nektar LX61+
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RealBand
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PG Music Developer
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PG Music Developer
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Does else have any issues with the 16x08 with RB, when using ASIO, or any other Tascam interfaces with RB & ASIO?
Thanks,
Last edited by Jeff Yankauer; 12/02/15 06:52 PM.
Jeff Yankauer
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RealBand
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Newbie
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Yep. TASCAM US-2X2, but with RealBand 2015. I've been holding off upgrading to 2016 until I can get it sorted in 2015.
TASCAM ASIO driver working will all other applications but otherwise crash on selecting the TASCAM driver. Windows Task Manager the only way out.
TASCAM driver v1.02; Firmware v1.01
Buffer size: 512 samples
Sample Rate: 44.1 kHz
Once RealBand has crashed and subsequently terminated, restarting results in instant crash:
Access violation at address 004A8B02 in module 'RealBand.exe' Read of address 000007FF at: 004A8B02
If I start and minimize BandInABox, RealBand will start although popup declares "Error starting ASIO driver"
Set Audio driver preference to ASIO and choose US-2X2
ASIO "always on" is checked
Preload Track Buffer MS: 2000
Input Ports: US-2X2 In 01 + US-2X2 In 02
Output Ports: US-2X2 Out 01 + US-2X2 Out 02
Buffer size 512 samples
Actual ASIO buffer size in MS: 11.61
Actual ASIO sample rate used: 44100 (Resampler NOT in use)
Click OK,
Popup: "Error installing ASIO driver. If this error persists, reboot Windows."
Well, at least the program doesn't crash.
Choosing MME driver and MS Sound Mapper both Input and Output appears to be the only option that doesn't produce immediate error message. Haven't tested program for functionality yet though.
Windows 7 Ultimate x64 SP1, 8GB SDRAM, Intel i3-4150 3.5 GHz
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RealBand
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PG Music Developer
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BobF,
You've got a PM regarding ASIO. I've got something for you to try to see if it resolves the issue.
Thanks,
Jeff Yankauer
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RealBand
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Joined: Jun 2000
Posts: 1,972
PG Music Developer
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PG Music Developer
Joined: Jun 2000
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PRF,
It sounds like your issue may be different than BobF's issue.
What format is the driver? Is it INT24LSB or some other format?
Regarding the message, are you sure it doesn't say "Error creating ASIO buffer..."
Thanks,
Jeff Yankauer
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RealBand
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Posts: 49
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OP
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BobF,
You've got a PM regarding ASIO. I've got something for you to try to see if it resolves the issue.
Thanks, RB is looking good, Jeff! See my PM reply on BBW
Win10Prox64/i7-6700@3.8G/32G / Studio One Pr 4.1.1
TASCAM US-16x08 / FaderPort / Fishman TriplePlay / Nektar LX61+
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RealBand
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Hi Jeff,
The driver, as noted in Windows\System32\Drivers, is US-2x2_US-4x4.sys
Choosing MME driver and MS Sound Mapper both Input and Output does work.
If I attempt to choose ASIO and select the US-2X2 from the listed ASIO drivers I instantly receive Windows' popup dialogue: "Access violation ...etc "
Can't close popup dialogue (I guess that makes it a "monologue", doesn't it? Microsoft! Such kidders. :-)
The RealBand window doesn't regain focus to display a message such as "Error creating ASIO buffer" while the "dialogue" box insists on reclaiming focus each time I try to dismiss it. My only useful response is to kill the RealBand process with Windows Task Manager or by unplugging the Tascam interface USB cable.
When I pull the interface plug, I am then able to dismiss the error dialogue and RealBand returns to functionality.
Keeping the interface offline, I now select the ASIO driver and receive an "Error starting ASIO driver" and a popup dialogue stating: Error:
"Your ASIO driver uses a MAC-based data format. This program does not support MAC-based formats."
That's odd. BandInABox never complains. Perhaps a note to TASCAM (if anyone's home there) might be in order.
I may assume you've not encountered anything like this. Certainly seems odd to me. I don't recall this symptom when previously using the TASCAM US-144 MkII ASIO driver.
Peter
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