Hi all,
I've been struggling with this problem for a few days now and cannot seem to figure out what the issue is. I've been running Biab for many years and use it nearly everyday. I just upgraded from 2014 to 2016. I ran the install into C:\BB and kept the default installs for everything. The bbw.exe file is set to run as administrator. Now when I click the new icon to start Biab, I get a message box saying 'Band-In-A-Box Application has stopped working'. 'Close Program' is the only option so it never starts up.

Realband 2016 starts and runs ok. I've tried multiple reboots and disabling things that run at startup. Have also tried installing Biab 2016 into a different directory on the C drive with no luck.

If I go back to Biab 2014, everything works fine on this PC. I have uninstalled my antivirus and still no joy with Biab 2016. The only way I can get it to start is by running the PC in safe mode. I talked to the help desk about this problem and they have assisted me over the phone trying to figure out what the issues are.

I know this forum has some very smart people and am just wondering if anyone has ideas I could try.

I'm running Windows 7 home premium on an HP desktop. Running Biab and Realband on the C:\ drive. Default installs for Biab and Realband.

Thank you for your help!


Del