Hello John,
The helpdesk folks sent me the 2014 install package so I created a new folder called bb_2014 on my C drive for that as a test. I can run 2014 from that folder without a problem. If I can't get this fixed, I plan on running the 2014 install into my c:/bb folder just so I can work on my songs again.

Yes, I had downloaded the most recent patch for 2014 before upgrading.

I verified the icon points to c:\bb\bbw.exe and starts in c:\bb with admin privileges.

I just finished downloading the installer again and will try reinstalling into c:\bb and will apply the latest build or patch before testing it.

Thanks much for the ideas! I'll update the forum as this progresses.


Del