Hi Matt, no I couldn't reach tech support this evening. I did Run the uninstall for Biab and then uninstalled the other things it mentioned in a support file I found about uninstalling. I downloaded a new install file and tried loading that into two fresh directories c:\bb and c:\realband but I still get the same symptom. I cannot launch Biab 2016, Realband 2016 runs but not Biab 2016. Running both as admin from a total fresh install this is what I get.


Del