Originally Posted By: Tony Wright
Do we all have to become computer geeks in order to use their product?


The answer is a resounding YES and I've said it for years. This problem is all about your computer Tony. As well known apps become more complex your hardware has to move forward accordingly. I do not have this problem and my machine is not the latest or greatest but I have a Geekbench score of 7850 which is still fairly strong but a new i7 machine with 16 gigs of ram can score in the 13-15K range. When it comes to digital audio newer and faster is always better.

I can't give you the details but this is certainly something to do with your graphics card, your CPU, your monitor, a config setting, something like that. There are so many different configurations out there with all the different versions of PC's there's no way a small company like PGM can set their programs up to run a new version perfectly without some help from you setting up your own PC. Just keep working with Support and trying the suggestions here and you'll clear it up.

Like it or not, you are a computer nerd my friend...

Bob


Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.