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RealBand
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Joined: Jun 2004
Posts: 85
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OP
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Joined: Jun 2004
Posts: 85 |
I've reported this to support but I haven't gotten any good answers. the 2016 RealBand hangs and pauses frequently for me. Sometimes the pause can be as long as 30 seconds. It's usually about 5 seconds. I'm on Windows 10 and run it from the USB drive.
One solution suggested from support was to reinstall so that the program is on my hard drive. i might do this, but Realband 2015 never had this issue and I ran it from the USB drive, as well.
Anyone seeing this problem, too? I'm on Windows 10.
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RealBand
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Joined: Apr 2009
Posts: 10,132
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Joined: Apr 2009
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Nope... I'm running the same way, but my OS is XP Pro 32.
So far so good.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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RealBand
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Joined: Aug 2011
Posts: 10,751
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Joined: Aug 2011
Posts: 10,751 |
Perhaps your computer is letting a background task interfere with the operation of BiaB. Run the Win 10 version of Task Manager and have it display the list of processes. Click on the column label named CPU and it will order the list of processes by how much cpu time each process is using. Idle is normally top of the list. BBW.exe should be next. The list order changes as processes turn on and off. Whatever jumps between idle and bbw is the interfering process. Most of the time it will be something like virus protection or print spooler.
Jim Fogle - 2025 BiaB (Build 1128) RB (Build 5) - Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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RealBand
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Joined: Jun 2004
Posts: 85
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OP
Enthusiast
Joined: Jun 2004
Posts: 85 |
thanks jim. that makes sense. My task manager lists the programs alphabetically but it's easy to tell which ones are using the CPU. I found a video on how to set priorities for programs in task manager and I changed BIAB and RealBand from normal to above normal. I can still take them up to high, if needed. Hoping that fixes everything. i can also lower a priority on any program that I find hogging the CPU.
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RealBand
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Joined: Aug 2011
Posts: 10,751
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Joined: Aug 2011
Posts: 10,751 |
YouTube is indeed a wonderful thing. It seems you can do a search for almost anything you can imagine and somebody, somewhere, has posted a video about it.
I hope you'll update the post once everything is sorted out and working properly.
Jim Fogle - 2025 BiaB (Build 1128) RB (Build 5) - Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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RealBand
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Joined: Jun 2004
Posts: 85
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OP
Enthusiast
Joined: Jun 2004
Posts: 85 |
If been testing RealBand and giving it a higher priority doesn't do much. The main program that shows up as active above Realband when it goes to sleep is System Idle at a very large percent like 80.
Perhaps the only answer for 2016 is for me to reinstall so that BIAB and RealTracks are running on the C drive. They worked fine on the USB drive in 2015.
I'm a bit gun shy about reinstalling because everything works. Has anybody ever done a reinstall of BIAB and RealTracks? Do I need to delete anything first?
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RealBand
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Joined: Sep 2008
Posts: 189
Apprentice
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Apprentice
Joined: Sep 2008
Posts: 189 |
Hi Larry,
Yes, I've reinstalled BIAB and Realband a few times. In your case I think you could actually copy all of your files from the USB drive to your C drive. You may then need to change your shortcuts so they point to the new location. This wouldn't technically be a reinstall, more like a file move. I've done a similar thing where I copied all of my BIAB and Realband directories to an external hard drive while keeping all of the original files on my C: drive. I could launch BIAB or Realband from either location just by selecting the correct shortcut.
Del
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RealBand
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Joined: Oct 2008
Posts: 19,691
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Joined: Oct 2008
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Larry,
What are you computer specs... RAM, CPU speed, etc?
Also, have you tried excluding the x:\bb (where x: is the drive that holds \bb) from your antivirus checker? (Jim touched on this above.) That often speeds things up a bit.
Regards,
Noel
MY SONGS...Audiophile BIAB 2024
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RealBand
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Joined: Dec 2000
Posts: 12,667
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Joined: Dec 2000
Posts: 12,667 |
I would try going into device manager, and changing the setting that allows USB ports to go to sleep after a certain amount of time.
Go into Device Manager, navigate down to Universal Serial Bus controllers. On each USB Root Hub item, right-click and choose Properties. Click on the Power Management tab and un-check the box for Allow the computer to turn off this device to save power.
May not solve your problem, but since you are running RealBand from the USB drive, it might help.
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2025/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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RealBand
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Joined: Jun 2004
Posts: 85
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OP
Enthusiast
Joined: Jun 2004
Posts: 85 |
thanks for the great suggestions. I'll give 'em a try. Kent from the helpdesk suggested changing my MME device so it's not the microsoft sound mapper. I've done that but I haven't been in Realband to try it out, yet.
My config is
Windows 10
8G memory
dual core AMD Athalon II 260 CPU
640G hard drive
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RealBand
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Joined: May 2000
Posts: 22,126
Veteran
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Veteran
Joined: May 2000
Posts: 22,126 |
Kent from the helpdesk suggested changing my MME device so it's not the microsoft sound mapper. I've done that but I haven't been in Realband to try it out, yet.
My config is
Windows 10
8G memory
dual core AMD Athalon II 260 CPU
640G hard drive I think Kent meant to change it IN Realband. Pref-Audio-Drivers button. This selects what Realband is using. If you changed them while not already in Realband I'm not sure what you changed.
I do not work here, but the benefits are still awesome
Make your sound your own!
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RealBand
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Joined: Jun 2004
Posts: 85
Enthusiast
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OP
Enthusiast
Joined: Jun 2004
Posts: 85 |
I changed the MME driver and there was no improvement, but running RB from my hard disk solves the problem. I took the suggestion of just copying the RealBand file from my USB drive to the C drive and making a new shortcut. it works great. I'll just have to remember to copy it again when I download product updates.
thanks everyone.
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RealBand
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Joined: Jul 2016
Posts: 42
Enthusiast
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Enthusiast
Joined: Jul 2016
Posts: 42 |
I just purchased BIAB 2016, sat down to get started and the program hangs incessantly, so I have to repeatedlycancel through task manager. was hoping to get some work done today but no way - not a happy bunny!
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RealBand
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eddie1261
Unregistered
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eddie1261
Unregistered
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Raddy, mine gives me a "Real Band has stopped working" message about 4-5 times per hour and I have to restart. VERY aggravating and nobody seems to know how to fix it. All I get is the same generic newbie crap about resetting to default, which I am simply not going to do every time it hangs. No other software on the planet requires me to "reset to default". They need to fix this.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Holiday Weekend Hours
Our Customer Service hours this weekend are as follows:
Friday, April 18: 8:00 - 4:00
Saturday, April 19: closed
Sunday, April 20: closed
Monday, April 21: Regular hours
Thank you!
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BIAB 2025 - francisation
RealBand 2025 - francisation
Voilà, enjoy!
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Check out the forum post for more information.
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