here is error log:

Exception log with detailed tech info. Generated on 12/30/2015 8:34:05 AM.
You may send it to the application vendor, helping them to understand what had happened.
Application title: - NONAME.SG1
Application file: C:\bb2016\bbw.exe
------------------------------------------------------------------------------
Exception class: EFCreateError
Exception message: Cannot create file "C:\Users\Public\Ticket\Band-in-a-Box Folder Locations.txt". Access is denied.
Exception address: 0042472E
------------------------------------------------------------------------------
Main thread ID = 10704
Exception thread ID = 10704
------------------------------------------------------------------------------
Exception stack
Stack list, generated 12/30/2015 8:34:01 AM
------------------------------------------------------------------------------
Call stack for main thread
Stack list, generated 12/30/2015 8:34:05 AM
[77940C82]{ntdll.dll } ZwGetContextThread
------------------------------------------------------------------------------
System : Windows 7 Professional, Version: 6.1, Build: 1DB1, "Service Pack 1"
Processor: Intel, Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 3390 MHz MMX SSE SSE2 SSE3 SSSE3 SSE41 SSE42 64 bits DEP
Memory: 16366; free 11226
Display : 1680x1050 pixels, 32 bpp
------------------------------------------------------------------------------
List of loaded modules:
[00230000] C:\bb2016\BBWDLL22.DLL
<00400000> (no module version info)
[00270000] C:\bb2016\dllelastiquePro.dll
<10000000> (no module version info)
[00360000] C:\bb2016\PGMusicAudioConverter.dll
<10000000> (no module version info)
[00400000] C:\bb2016\bbw.exe
2016.0.3.429 - 2016.0.3.429
Band-in-a-Box Application
Unit versioning information:
JCL\source\common JclResources.pas 3850 2012-08-28 16:44:17 +0200 (Tue, 28 Aug 2012)
JCL\source\common JclBase.pas 3865 2012-09-05 20:00:33 +0200 (Wed, 05 Sep 2012)
JCL\source\windows JclWin32.pas 3796 2012-05-23 15:57:30 +0200 (Wed, 23 May 2012)
JCL\source\common JclLogic.pas 3599 2011-09-03 00:07:50 +0200 (Sat, 03 Sep 2011)
JCL\source\common JclStringConversions.pas 3795 2012-05-16 21:09:59 +0200 (Wed, 16 May 2012)
JCL\source\common JclCharsets.pas 3819 2012-08-14 11:25:52 +0200 (Tue, 14 Aug 2012)
JCL\source\common Jcl8087.pas 3599 2011-09-03 00:07:50 +0200 (Sat, 03 Sep 2011)
JCL\source\common JclMath.pas 3599 2011-09-03 00:07:50 +0200 (Sat, 03 Sep 2011)
JCL\source\common JclStreams.pas 3861 2012-09-04 16:08:04 +0200 (Tue, 04 Sep 2012)
JCL\source\common JclAnsiStrings.pas 3668 2012-01-03 20:03:51 +0100 (Tue, 03 Jan 2012)
JCL\source\common JclUnicode.pas 3861 2012-09-04 16:08:04 +0200 (Tue, 04 Sep 2012)
JCL\source\common JclWideStrings.pas 3759 2012-03-04 19:39:47 +0100 (Sun, 04 Mar 2012)
JCL\source\common JclStrings.pas 3770 2012-03-11 18:27:44 +0100 (Sun, 11 Mar 2012)
JCL\source\windows JclRegistry.pas 3861 2012-09-04 16:08:04 +0200 (Tue, 04 Sep 2012)
JCL\source\common JclSynch.pas 3759 2012-03-04 19:39:47 +0100 (Sun, 04 Mar 2012)
JCL\source\windows JclShell.pas 3599 2011-09-03 00:07:50 +0200 (Sat, 03 Sep 2011)
JCL\source\windows JclSecurity.pas 3599 2011-09-03 00:07:50 +0200 (Sat, 03 Sep 2011)
JCL\source\common JclDateTime.pas 3599 2011-09-03 00:07:50 +0200 (Sat, 03 Sep 2011)
JCL\source\common JclFileUtils.pas 3861 2012-09-04 16:08:04 +0200 (Tue, 04 Sep 2012)
JCL\source\windows JclConsole.pas 3724 2012-02-12 23:30:08 +0100 (Sun, 12 Feb 2012)
JCL\source\common JclSysUtils.pas 3860 2012-09-03 16:52:06 +0200 (Mon, 03 Sep 2012)
JCL\source\common JclUnitVersioning.pas 3861 2012-09-04 16:08:04 +0200 (Tue, 04 Sep 2012)
JCL\source\windows Snmp.pas 3599 2011-09-03 00:07:50 +0200 (Sat, 03 Sep 2011)
JCL\source\common JclIniFiles.pas 3599 2011-09-03 00:07:50 +0200 (Sat, 03 Sep 2011)
JCL\source\common JclSysInfo.pas 3843 2012-08-22 17:40:33 +0200 (Wed, 22 Aug 2012)
JCL\source\windows JclPeImage.pas 3861 2012-09-04 16:08:04 +0200 (Tue, 04 Sep 2012)
JCL\source\windows JclMapi.pas 3802 2012-06-05 14:22:52 +0200 (Tue, 05 Jun 2012)
JCL\source\common JclUnitVersioningProviders.pas 3599 2011-09-03 00:07:50 +0200 (Sat, 03 Sep 2011)
JCL\source\windows JclTD32.pas 3599 2011-09-03 00:07:50 +0200 (Sat, 03 Sep 2011)
JCL\source\windows JclHookExcept.pas 3861 2012-09-04 16:08:04 +0200 (Tue, 04 Sep 2012)
JCL\source\windows JclDebug.pas 3861 2012-09-04 16:08:04 +0200 (Tue, 04 Sep 2012)
[11990000] C:\bb2016\GP5.DLL
<00400000> (no module version info)
[11AD0000] C:\bb2016\lic07.dll
<00400000> 1.0.0.0 - 1.0.0.0
[14A20000] C:\bb2016\BBWRES2.DLL
<00400000> (no module version info)
[17E00000] C:\Windows\SysWOW64\quartz.dll
<75BF0000> 6.6.7601.18741 - 6.6.7600.16385 (win7_rtm.090713-1255)
DirectShow Runtime.
[18180000] C:\Windows\system32\ac3filter.acm
<0F7C0000> 2.5.0.0 - 2.5b
ac3filter
[2B300000] C:\Windows\system32\WMVCORE.DLL
12.0.7601.17514 - 12.0.7601.17514 (win7sp1_rtm.101119-1850)
Windows Media Playback/Authoring DLL
[50280000] C:\Windows\system32\ksuser.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
User CSA Library
[503F0000] C:\Windows\system32\msacm32.drv
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft Sound Mapper
[55BF0000] C:\Windows\system32\security.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Security Support Provider Interface
[57250000] C:\Windows\system32\msdmo.dll
6.6.7601.17514 - 6.6.7601.17514 (win7sp1_rtm.101119-1850)
DMO Runtime
[57260000] C:\Windows\SysWOW64\devenum.dll
6.6.7600.16385 - 6.6.7600.16385 (win7_rtm.090713-1255)
Device enumeration.
[57280000] C:\Windows\system32\AVRT.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Multimedia Realtime Runtime
[5B2A0000] C:\Windows\system32\olepro32.dll
6.1.7601.17514 - 6.1.7601.17514
[5F6F0000] C:\Windows\system32\WindowsCodecs.dll
6.2.9200.17251 - 6.2.9200.17251 (win8_gdr.150128-1514)
Microsoft Windows Codecs Library
[63C70000] C:\Windows\system32\AUDIOSES.DLL
6.1.7601.18741 - 6.1.7600.16385 (win7_rtm.090713-1255)
Audio Session
[63CB0000] C:\Windows\SysWOW64\SFC.DLL
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Windows File Protection
[63EF0000] C:\Windows\system32\msiltcfg.dll
5.0.7600.16385 - 5.0.7600.16385 (win7_rtm.090713-1255)
Windows Installer Configuration API Stub
[67620000] C:\Windows\system32\PROPSYS.dll
7.0.7601.17514 - 7.00.7600.16385 (win7_rtm.090713-1255)
Microsoft Property System
[6C240000] C:\Windows\system32\crtdll.dll
4.0.1183.1 - 4.00
Microsoft C Runtime Library
[6CE20000] C:\Windows\system32\MMDevAPI.DLL
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
MMDevice API
[6CF30000] C:\Windows\system32\sfc_os.DLL
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Windows File Protection
[6D060000] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.19061_none_72d6d48d86649709\gdiplus.dll
6.1.7601.19061 - 6.1.7601.19061 (win7sp1_gdr.151110-0600)
Microsoft GDI+
[6E4D0000] C:\Windows\system32\dwmapi.dll
6.1.7601.18917 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft Desktop Window Manager API
[6E4F0000] C:\Windows\system32\msi.dll
5.0.7601.18896 - 5.0.7601.18896
Windows Installer
[6E770000] C:\Windows\system32\RICHED20.dll
5.31.23.1230 - 5.31.23.1230
Rich Text Edit Control, v3.1
[6EF60000] C:\Windows\system32\uxtheme.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft UxTheme Library
[6F470000] C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d\comctl32.dll
6.10.7601.18837 - 6.10 (win7_rtm.090713-1255)
User Experience Controls Library
[6F680000] C:\Windows\syswow64\dbghelp.dll
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Windows Image Helper
[721C0000] C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
9.0.30729.6161 - 9.00.30729.6161
Microsoft® C Runtime Library
[72270000] C:\Windows\system32\ntmarta.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Windows NT MARTA provider
[72A00000] C:\Windows\system32\mpr.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Multiple Provider Router DLL
[72A30000] C:\Windows\system32\SECUR32.DLL
6.1.7601.19045 - 6.1.7601.19045 (win7sp1_gdr.151019-1254)
Security Support Provider Interface
[72E80000] C:\Windows\system32\wkscli.dll
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Workstation Service Client DLL
[72E90000] C:\Windows\system32\srvcli.dll
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Server Service Client DLL
[72EB0000] C:\Windows\system32\netutils.dll
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Net Win32 API Helpers DLL
[72EC0000] C:\Windows\system32\netapi32.dll
6.1.7601.17887 - 6.1.7601.17887 (win7sp1_gdr.120704-0720)
Net Win32 API DLL
[735F0000] C:\Windows\system32\version.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Version Checking and File Installation Libraries
[73890000] C:\Windows\system32\wsock32.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Windows Socket 32-Bit DLL
[74F30000] C:\Windows\system32\msimg32.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
GDIEXT Client DLL
[74FC0000] C:\Windows\system32\POWRPROF.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Power Profile Helper DLL
[75080000] C:\Windows\system32\winmm.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
MCI API DLL
[750C0000] C:\Windows\system32\dsound.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
DirectSound
[75140000] C:\Windows\system32\winspool.drv
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Windows Spooler Driver
[75270000] C:\Windows\syswow64\CRYPTBASE.dll
6.1.7601.19045 - 6.1.7601.19045 (win7sp1_gdr.151019-1254)
Base cryptographic API DLL
[75280000] C:\Windows\syswow64\SspiCli.dll
6.1.7601.19045 - 6.1.7601.19045 (win7sp1_gdr.151019-1254)
Security Support Provider Interface
[75370000] C:\Windows\syswow64\USERENV.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Userenv
[75390000] C:\Windows\syswow64\ADVAPI32.dll
6.1.7601.18939 - 6.1.7601.18869 (win7sp1_gdr.150525-0603)
Advanced Windows 32 Base API
[75590000] C:\Windows\syswow64\MSCTF.dll
6.1.7601.18731 - 6.1.7600.16385 (win7_rtm.090713-1255)
MSCTF Server DLL
[75660000] C:\Windows\syswow64\USP10.dll
1.626.7601.19054 - 1.0626.7601.19054 (win7sp1_gdr.151103-0600)
Uniscribe Unicode script processor
[75700000] C:\Windows\syswow64\WINTRUST.dll
6.1.7601.18839 - 6.1.7601.18839 (win7sp1_gdr.150427-0707)
Microsoft Trust Verification APIs
[75730000] C:\Windows\syswow64\GDI32.dll
6.1.7601.18898 - 6.1.7601.18898 (win7sp1_gdr.150617-0600)
GDI Client DLL
[757C0000] C:\Windows\syswow64\WLDAP32.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Win32 LDAP API DLL
[75810000] C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
6.2.9200.16492 - 6.2.9200.16492 (win8_gdr_oobssr.130113-0015)
ApiSet Stub DLL
[75820000] C:\Windows\syswow64\USER32.dll
6.1.7601.19061 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows USER API Client DLL
[75920000] C:\Windows\syswow64\DEVOBJ.dll
6.1.7601.17621 - 6.1.7601.17621 (win7sp1_gdr.110523-2108)
Device Information Set DLL
[75940000] C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
6.2.9200.16492 - 6.2.9200.16492 (win8_gdr_oobssr.130113-0015)
ApiSet Stub DLL
[75950000] C:\Windows\syswow64\MSASN1.dll
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
ASN.1 Runtime APIs
[75960000] C:\Windows\syswow64\CLBCatQ.DLL
2001.12.8530.16385 - 2001.12.8530.16385 (win7_rtm.090713-1255)
COM+ Configuration Catalog
[75A50000] C:\Windows\syswow64\CRYPT32.dll
6.1.7601.18839 - 6.1.7601.18839 (win7sp1_gdr.150427-0707)
Crypto API32
[75B80000] C:\Windows\syswow64\NSI.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
NSI User-mode interface DLL
[75B90000] C:\Windows\syswow64\iertutil.dll
11.0.9600.18124 - 11.00.9600.18124 (winblue_ltsb.151109-1247)
Run time utility for Internet Explorer
[75DD0000] C:\Windows\system32\IMM32.DLL
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows IMM32 API Client DLL
[75E30000] C:\Windows\syswow64\kernel32.dll
6.1.7601.19045 - 6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
[75F40000] C:\Windows\syswow64\PSAPI.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Process Status Helper
[75F50000] C:\Windows\syswow64\RPCRT4.dll
6.1.7601.19045 - 6.1.7600.16385 (win7_rtm.090713-1255)
Remote Procedure Call Runtime
[76040000] C:\Windows\syswow64\CFGMGR32.dll
6.1.7601.17621 - 6.1.7601.17621 (win7sp1_gdr.110523-2108)
Configuration Manager DLL
[76070000] C:\Windows\syswow64\oleaut32.dll
6.1.7601.18679 - 6.1.7601.18679
[76100000] C:\Windows\syswow64\ole32.dll
6.1.7601.18915 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft OLE for Windows
[76260000] C:\Windows\SysWOW64\sechost.dll
6.1.7601.18869 - 6.1.7600.16385 (win7_rtm.090713-1255)
Host for SCM/SDDL/LSA Lookup APIs
[76280000] C:\Windows\syswow64\imagehlp.dll
6.1.7601.18288 - 6.1.7601.18288 (win7sp1_gdr.131018-1533)
Windows NT Image Helper
[762B0000] C:\Windows\syswow64\normaliz.DLL
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Unicode Normalization DLL
[762C0000] C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
6.2.9200.16492 - 6.2.9200.16492 (win8_gdr_oobssr.130113-0015)
ApiSet Stub DLL
[762D0000] C:\Windows\syswow64\LPK.dll
6.1.7601.18985 - 6.1.7601.18985 (win7sp1_gdr.150901-1452)
Language Pack
[762E0000] C:\Windows\syswow64\shlwapi.DLL
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Shell Light-weight Utility Library
[76340000] C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
6.2.9200.16492 - 6.2.9200.16492 (win8_gdr_oobssr.130113-0015)
ApiSet Stub DLL
[76350000] C:\Windows\syswow64\WS2_32.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Windows Socket 2.0 32-Bit DLL
[76390000] C:\Windows\syswow64\profapi.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
User Profile Basic API
[763A0000] C:\Windows\syswow64\KERNELBASE.dll
6.1.7601.19045 - 6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
[763F0000] C:\Windows\syswow64\wininet.dll
11.0.9600.18124 - 11.00.9600.16428 (winblue_gdr.131013-1700)
Internet Extensions for Win32
[765F0000] C:\Windows\syswow64\SETUPAPI.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Windows Setup API
[76790000] C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
6.2.9200.16492 - 6.2.9200.16492 (win8_gdr_oobssr.130113-0015)
ApiSet Stub DLL
[767A0000] C:\Windows\syswow64\shell32.dll
6.1.7601.18952 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Windows Shell Common Dll
[773F0000] C:\Windows\syswow64\comdlg32.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Common Dialogs DLL
[77470000] C:\Windows\syswow64\msvcrt.dll
7.0.7601.17744 - 7.0.7601.17744 (win7sp1_gdr.111215-1535)
Windows NT CRT DLL
[77920000] C:\Windows\SysWOW64\ntdll.dll
6.1.7601.19045 - 6.1.7600.16385 (win7_rtm.090713-1255)
NT Layer DLL
[77DB0000] C:\Windows\system32\RICHED32.DLL
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Wrapper Dll for Richedit 1.0
[77DC0000] C:\Windows\system32\sirenacm.dll
15.4.3508.1109 - 15.4.3508.1109
Messenger Audio Codec
[77DE0000] C:\Windows\SysWOW64\l3codeca.acm
1.9.0.401 - 1, 9, 0, 0401
MPEG Layer-3 Audio Codec for MSACM
[77E00000] C:\Windows\system32\msadp32.acm
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft ADPCM CODEC for MSACM
[77E10000] C:\Windows\system32\msgsm32.acm
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft GSM 6.10 Audio CODEC for MSACM
[77E20000] C:\Windows\system32\msg711.acm
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft CCITT G.711 (A-Law and u-Law) CODEC for MSACM
[77E30000] C:\Windows\system32\midimap.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft MIDI Mapper
[77E40000] C:\Windows\system32\imaadp32.acm
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
IMA ADPCM CODEC for MSACM
[77E50000] C:\Windows\system32\MSVFW32.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft Video for Windows DLL
[77E80000] C:\Windows\system32\wdmaud.drv
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Winmm audio system driver
[77EB0000] C:\Windows\system32\WMASF.DLL
12.0.7600.16385 - 12.0.7600.16385 (win7_rtm.090713-1255)
Windows Media ASF DLL
[77EF0000] C:\Windows\system32\avifil32.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft AVI File support library
[77F10000] C:\Windows\system32\msacm32.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft ACM Audio Filter
------------------------------------------------------------------------------
Active Controls hierarchy:
TLMDSpinEdit "LMDSpinEdit1"
Tw7Window "w7Window"
TBandWindow "BandWindow"
------------------------------------------------------------------------------


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