Hello:

My wife did the free Windows 10 upgrade last night, upgrading from Windows 7 to Windows 10.
Now, she can't access any of her files. They don't show up on Windows Explorer and she can't access them from within any program.

A brief announcement appeared on the right side of the screen when her computer was starting this morning saying that she was signed in under a temporary name/password and that she didn't have access to her files. The notice was up on the screen for a very short time, so it was hard to understand what the situation was or what she should do.

I would appreciate any suggestions from any Windows 10 experts. Did anyone else experience this when upgrading to Windows 10?

Thank you for any help.

John