|
Log in to post
|
Print Thread |
|
|
|
|
|
Off-Topic
|
Joined: May 2008
Posts: 368
Journeyman
|
OP
Journeyman
Joined: May 2008
Posts: 368 |
Hello:
My wife did the free Windows 10 upgrade last night, upgrading from Windows 7 to Windows 10.
Now, she can't access any of her files. They don't show up on Windows Explorer and she can't access them from within any program.
A brief announcement appeared on the right side of the screen when her computer was starting this morning saying that she was signed in under a temporary name/password and that she didn't have access to her files. The notice was up on the screen for a very short time, so it was hard to understand what the situation was or what she should do.
I would appreciate any suggestions from any Windows 10 experts. Did anyone else experience this when upgrading to Windows 10?
Thank you for any help.
John
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jul 2000
Posts: 27,035
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,035 |
I did not experience this on any of my PCs.
Does your wife have a Microsoft account, and does she know her password?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jan 2010
Posts: 1,492
Expert
|
|
Expert
Joined: Jan 2010
Posts: 1,492 |
I did not experience this. It sounds like malware has struck.
Can you duplicate the message? If yes, film it. Ask Microsoft sending them the footage.
Take the harddrive out of that computer, put it in an external casing and copy the requested files using another computer.
From my best practices collection:
I did a full backup before going to Windows 10,
I did a full backup after I went to Windows 10.
This way I'm sure I can access all necessary files.
Desktop; i7-2600k, 8 GB mem., Win 10 Pro, BIAB 2017; RB 2017 - latest build
Laptop: i5-2410M, 4 GB mem, Win 10 Pro, BIAB 2017; RB 2017 - latest build
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: May 2008
Posts: 368
Journeyman
|
|
OP
Journeyman
Joined: May 2008
Posts: 368 |
Matt;
Thanks for responding.
Yes, she has an account and knows the password.
She was able to talk to someone with Microsoft support who did a remote access and got her files to where she could access them.
However, most everything in her Downloads folder was GONE. The microsoft support person said that the windows 10 update would automatically erase any third party software in the downloads folder and that there was nothing she could do.
I found that part shocking.
GHinCH:
She did have files and a report sent to Microsoft to see what happened.
98% of what she needs is accessible, but the downloads folder thing as mentioned above is a mystery.
Thanks for responding.
John
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jul 2000
Posts: 27,035
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,035 |
However, most everything in her Downloads folder was GONE. The microsoft support person said that the windows 10 update would automatically erase any third party software in the downloads folder and that there was nothing she could do. I found that part shocking.
Oh, wow. Me too. I've never read that in any article about Windows 10. I have the full Windows 10 manual from Microsoft. I'll look in there when I get home. That was despicable.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jan 2010
Posts: 1,492
Expert
|
|
Expert
Joined: Jan 2010
Posts: 1,492 |
I looked it up on the internet: http://www.pcworld.com/article/3008227/windows/windows-10-november-update-apparently-deleting-some-third-party-programs.htmlhttp://www.zinstall.com/how-to/how-to-upgrade-to-windows-10-without-losing-your-programs-and-filesand others. Apparently it is true. I haven't missed anything so far, and since I saved my user folders before upgrading additionally to the backup, the upgrade couldn't delete anything I wanted to keep. If it did, I will find it again, since I have a copy of the state before the upgrade. I use their OS, but since Microsoft every now and then wipes out users' work*) by changing this and that, I don't trust them. In addition to my weekly backups I save downloads asap to external drives. *) Example: On Windows 2000 and XP I did enter properties for many files (like pdf and others) that showed up in certain columns in the Windows Explorer. MS changed some standards and claims that the other software companies didn't follow that change.
Desktop; i7-2600k, 8 GB mem., Win 10 Pro, BIAB 2017; RB 2017 - latest build
Laptop: i5-2410M, 4 GB mem, Win 10 Pro, BIAB 2017; RB 2017 - latest build
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Dec 2000
Posts: 12,672
Veteran
|
|
Veteran
Joined: Dec 2000
Posts: 12,672 |
I always save my downloaded files to my own created download folder. Likewise, I don't use the My Documents folder, either, but instead have my own "MyData" folder on a different drive. Too much stuff gets auto-populated in those folders which makes it difficult to find stuff for me. And now, this with the download folder. I'll keep doing what I'm doing.
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2025/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Oct 2007
Posts: 2,610
Veteran
|
|
Veteran
Joined: Oct 2007
Posts: 2,610 |
Ditto, to what John said. And it helps to have your downloads on another drive, other than your system drive.
I have my SSD drive for the Operating system and everything else is on additional drives I've installed.
Last edited by MikeK; 12/30/15 06:51 PM.
Cheers, Mike My Music * Asus ROG Strix G15CF 32 GB DDR4 4TB HDD + 1 TB SSD NVIDIA GeForce RTX 3060 8GB Win 11 AKAI EIE PRO Sound Interface. BIAB/RB 2024 UltraPak Build - Latest
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Dec 2011
Posts: 2,433
Veteran
|
|
Veteran
Joined: Dec 2011
Posts: 2,433 |
Very odd indeed. I upgraded to Win 10 a little over a month ago. My Download directory is completely intact. I routinely run Ccleaner, Defraggler, Speccy (as mentioned in the article)...no change what so ever. Programs are fine and the original downloads are still in the Download folder.
Still, like others have mentioned, I backup all of my files and mirror my hard drive to an external drive.
Jeff
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2025, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: May 2008
Posts: 368
Journeyman
|
|
OP
Journeyman
Joined: May 2008
Posts: 368 |
John, MikeK, Mountainside:
Thanks for responding.
Yes, a backup would have been very wise, obviously something she now deeply regrets.
I don't know why Mountainside's Download folder is intact while my wife's was cleared.
The Microsoft support person wasn't very clear on how the update decides to remove third party software.
I'll look more into that.
GChinCH:
Thanks for finding the articles mentioning that some things are sometimes removed in the Windows 10 update.
John
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jun 2000
Posts: 2,494
Veteran
|
|
Veteran
Joined: Jun 2000
Posts: 2,494 |
Yes backups (FULL monthly, weekly would be better, with daily differentials), different directories instead of the default "downloads," "My documents," etc.,
But with this version of windows people might want to seriously consider upgrading from the free Win 10 Home (from Win 7 or 8 home) and pay the extra bucks ($99) to upgrade to Win 10 Professional - if you don;t already have the Win 10 Pro via your upgrade.
With Win 10 Pro you can control when updates get installed (you can at least DELAY them for a long enough period, like that Nov update fiasco that was pulled - where all this deleted SW reports came form) until you see the affects on the various PC's and configs used but free Win 1`0 Home (beta or guinea pig) testers.
Please note it still falls to you to PAY ATTENTION and READ about the updates before installing them (and a backup just prior is ALWAYS a prudent IDEA)
Your expensive DAW (RB/PTPA, Sonar, Mixcraft, Cubase, Reaper, Studio One, Pro Tools) and other music SW (BIAB, soft synths, Musescore, Finale, etc.) - possibly productivity or other additional hobby software from non-MS vendors (Photoshop, SPSS, Simtools, tax prep, games, your kids and grand kids pics/movies, etc) not to mention all your sweat equity (labor) in recording and editing your music.......ALL DEPEND and SIT under the CONTROL of the OS over which most users have little insight and now with Win 10 (Win 10 Home in particular) even less control
Happy New Year to ALL my friends here (and even those that block me :-) )
Larry
Last edited by Larry Kehl; 12/31/15 10:09 AM.
Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support
Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.
Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support
Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins
Join the conversation on our forum.
Band-in-a-Box 2025 for Mac Videos
With the release of Band-in-a-Box® 2025 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll also keep this forum post updated so you can easily find all the latest videos in one convenient spot.
From overviews of new features and walkthroughs of the 202 new RealTracks, to highlights of XPro Styles PAK 8, Xtra Styles PAKs 18, the 2025 49-PAK, and in-depth tutorials — you’ll find everything you need to explore what’s new in Band-in-a-Box® 2025.
Reference this forum post for One-Stop Shopping of our Band-in-a-Box® 2025 Mac Videos — we’ll be adding more videos as they’re released!
Band-in-a-Box 2025 for Mac is Here!
Band-in-a-Box® 2025 for Mac is here, packed with major new features and an incredible collection of available new content! This includes 202 RealTracks (in Sets 449-467), plus 20 bonus Unreleased RealTracks in the 2025 49-PAK. There are new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 4, two new sets of “RealDrums Stems,” XPro Styles PAK 8, Xtra Styles PAK 19, and more!
Special Offers
Upgrade to Band-in-a-Box® 2025 for Mac with savings of up to 50% on most upgrade packages during our special—available until July 31, 2025! Visit our Band-in-a-Box® packages page for all the purchase options available.
2025 Free Bonus PAK & 49-PAK Add-ons
We've packed our Free Bonus PAK & 49-PAK with some incredible Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Mac 2025 packages, but for even more Add-ons (including 20 Unreleased RealTracks!) upgrade to the 2025 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.
If you have any questions, feel free to connect with us directly—we’re here to help!
Band-in-a-Box 2025 Italian Version is Here!
Cari amici
È stata aggerate la versione in Italiano del programma più amato dagli appassionati di musica, il nostro Band-in-a-Box.
Questo è il link alla nuova versione 2025.
Di seguito i link per scaricare il pacchetti di lingua italiana aggiornati per Band-in-a-Box e RealBand, anche per chi avesse già comprato la nuova versione in inglese.
Band-in-a-Box 2025 - Italiano
RealBand 2025 - Italiano
Band-in-a-Box 2025 French Version is Here!
Bonjour à tous,
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:
BIAB 2025 - francisation
RealBand 2025 - francisation
Voilà, enjoy!
Band-in-a-Box 2025 German Version is Here!
Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!
Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.
Stay up to date—get the latest update now!
|
|
|
|
|
|
|
|
|
|
|
|
Forums58
Topics84,308
Posts777,557
Members39,615
| |
Most Online25,754
Jan 24th, 2025
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean