Previous Thread
Index
Next Thread
Print Thread
Go To
Page 1 of 2 1 2
Band-in-a-Box for Windows
Joined: Dec 2006
Posts: 1,590
L
lambada Offline OP
Expert
OP Offline
Expert
L
Joined: Dec 2006
Posts: 1,590
Hi

I get this message (particularly in jukebox) and everything goes haywire timing wise. I'm on windows 10 with BIAB 2016. I've sent this in yesterday to Pgmusic, so it's early days, but I wondered if anyone else had seen it? I tried using only Realtracks at approximately their original speed, give or take 20 bpm but it continues to happen seemingly randomly. Different songs each time and more often in Jukebox mode.

Basically, if I can't sort this, I can't use BIAB live - so back to rendered wave files and no midi automation in BIAB which would be a drag, as I've now got my midi automation up and running.

Thanks.

Neil

Attached Files (Click to download or enlarge) (Only available when you are logged in)
error message.jpg (218.53 KB, 249 downloads)

Windows 10 Home 20H2 Build 19042.487
BIAB 2021 (Build 818)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
Band-in-a-Box for Windows
Joined: Dec 2000
Posts: 12,840
Veteran
Offline
Veteran
Joined: Dec 2000
Posts: 12,840
Are you "running BIAB as administrator". That's the first thing I'd try (well, maybe the second... I might try resetting BIAB to defaults first and the reselecting appropriate drivers and relevant configuration items.


John

Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD
Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA

BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK

http://www.sus4chord.com (under rehosting/construction)
Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 20,486
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,486
Interesting....

... have you removed the "Silence" RT and simply set the volume to zero for the Soloist to see if that might be the cause?


MY SONGS...
Audiophile BIAB 2026
Band-in-a-Box for Windows
Joined: Jan 2001
Posts: 1,058
Expert
Offline
Expert
Joined: Jan 2001
Posts: 1,058
I get this all the time on both my laptop (Win10) and my desktop (Win8). I have been having this error message pop up periodically since RealTracks first came out back in 2009. My friend in another location, who also has BIAB installed on his desktop system, also gets this same message on a periodic basis. It usually happens when we add additional RealTracks to the Melody or Solo track but not always. It is hit and miss all the time. It might be OK when you load a particular song but crashes the next time that same song is loaded or regenerated.

Trust me, after 6 years of using RealTracks and trying just about everything known to man, I have not been able to eliminate the problem.

It is not a show stopper for me, it is just one of those still lingering annoyances of using BIAB in its present form.

I never get it on a pure MIDI song, only songs that have RealTracks since I think that this particular part of the program only deals with RealTracks. But since I am not a programmer, I am only guessing at this as a layman.

I just attribute it to bad programming and just restart the program and reload the particular song I am using at the time and it usually reloads OK.

I do find it interesting that when I look at the properties of dllelastiquePro.dll on my desktop, the details tab shows a date modified of 11/22/2010. Not sure if that is the last time that particular DLL file was actually coded or not. If so, it seems we are due for an updated version.


BIAB2026
Windows 10 Pro (Never Windows 11!)
WA6NCB

Band-in-a-Box for Windows
Joined: Jan 2001
Posts: 1,058
Expert
Offline
Expert
Joined: Jan 2001
Posts: 1,058
Noel and jford:

Since you both have been around for quite a long time on forum discussions and are classified as "Veterans", do either of you ever get this message?

Last edited by jcland; 01/11/16 01:15 PM.

BIAB2026
Windows 10 Pro (Never Windows 11!)
WA6NCB

Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 20,486
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,486
Hi jcland,

I've never had this message.

Looking at the name of the file, it seems to be related to zplane's Élastique software that PG Music use for modifying the Realtrack audio files when they are assembled into a backing track. That's why I wondered if maybe the "Silence" track was having an effect.

You mentioned that this access error seems to arise more often when RTs are on the Melody or Soloist position. Again, this is in keeping with the the original poster's placement of Silence.

What is your sound setup and do you use MME or ASIO?

Regards,
Noel


MY SONGS...
Audiophile BIAB 2026
Band-in-a-Box for Windows
Joined: Dec 2006
Posts: 1,590
L
lambada Offline OP
Expert
OP Offline
Expert
L
Joined: Dec 2006
Posts: 1,590
Thanks for the response, and I'll try all the suggestions. smile

I don't normally have Realtracks on soloist or melody tracks. I am however, using midi controllers on those tracks. It's the only way I can get it to work. I have my Nova guitar multi effects controlled on the soloist track (midi channel 16) and my Voicelive 2 controlled on the melody track (midi channel 4). It works a treat for changing controls. I found I couldn't consistently get control changes to work when they were both on the same track but pointed at different midi channels.

I do find I have to empty the tracks first to get the midi working which for me is a bit hit and miss. The trouble with using midi controllers is that it's all sort of self taught and from help on the forum as it's not covered in the manuals. I guess it's a bit obscure.

My problem is that if I can't run my BIAB tracks through jukebox automatically, it's all a bit troublesome. As the other commentators have mentioned, the error appears randomly and varies as far as which song it is. From what I'm hearing, it doesn't sound like it's me doing something wrong or stupid per se. eek

Perhaps it's time to move to Realband grin

Last edited by lambada; 01/11/16 02:24 PM.

Windows 10 Home 20H2 Build 19042.487
BIAB 2021 (Build 818)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
Band-in-a-Box for Windows
Joined: Dec 2006
Posts: 1,590
L
lambada Offline OP
Expert
OP Offline
Expert
L
Joined: Dec 2006
Posts: 1,590
Hi

Just got this from Pgmusic. I'm on Build 430 and I'll check if I'm on Admin status when I go home.

Fingers crossed.

First, please download and install the latest Build 430 update from here: http://www.pgmusic.com/support_windowsupdates.htm#430

Then, with the program closed, please right click on your Band-in-a-Box shortcut and select Properties | Compatibility | check "Run program as administrator" and click apply. Then just double click on your Band-in-a-Box icon to launch the program.

If the issue persists, please let us know.


Windows 10 Home 20H2 Build 19042.487
BIAB 2021 (Build 818)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 20,486
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,486
Thanks for passing the info on. It's always good to know suggested solutions. Good luck!


MY SONGS...
Audiophile BIAB 2026
Band-in-a-Box for Windows
Joined: Dec 2000
Posts: 12,840
Veteran
Offline
Veteran
Joined: Dec 2000
Posts: 12,840
Please let us know, as that was my suggestion as well.

And, no I have never received this error.


John

Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD
Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA

BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK

http://www.sus4chord.com (under rehosting/construction)
Band-in-a-Box for Windows
Joined: Jan 2001
Posts: 1,058
Expert
Offline
Expert
Joined: Jan 2001
Posts: 1,058
Noel:

My current setup on my Desktop is running the sound through my Scarlett 2i2 Audio Interface using their built in ASIO drivers. Before in the past, I have had it running through my old Line6 Audio Interface using their built in ASIO. I have also ran it straight into my MB built-in Realtek sound system using both MME and ASIO4ALL and gotten the error message.

I also run everything using full Admin Privileges via changes in my Windows Registry Group Policy settings.

Outside of using an updated dllelastiquepro.dll file, I have tried just about everything I can think of to eliminate the error message from occasionally popping its ugly head up.

Also, my initial install of BIAB is the 2009 version. Everything I have after that all the way up to version 2016 is via upgrades only.

I have had it pop up using Windows 7, 8, 8.1 and 10 both on an AMD Processor and MB and an pure Intel Processor and MB.

Last edited by jcland; 01/11/16 05:18 PM.

BIAB2026
Windows 10 Pro (Never Windows 11!)
WA6NCB

Band-in-a-Box for Windows
Joined: Dec 2000
Posts: 12,840
Veteran
Offline
Veteran
Joined: Dec 2000
Posts: 12,840
JCLand -

Even though you have Windows set to run with full administrator privilege, I would still try setting the specific BBW.EXE to "run as administrator". The rules for administrator privilege changed with Windows 7 (and carried through 8 and 10). I've found just setting the UAC to the lowest level isn't always the same as specifically stating "run as administrator".


John

Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD
Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA

BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK

http://www.sus4chord.com (under rehosting/construction)
Band-in-a-Box for Windows
Joined: Jan 2001
Posts: 1,058
Expert
Offline
Expert
Joined: Jan 2001
Posts: 1,058
jford:

Way ahead of you on that one John. One of the 1st things I did when I encountered the error message years ago was to 'change' BBW.EXE to run in full admin mode. That did not fix it.

I also changed UAC setting long before I even installed BIAB or any other program on my computer. Since I build all my own desktops, I have full control on what is installed, no bundling here.

My Administrator settings are done deep in the registry via the Security Policy settings which I modify.

I have been in the computer tech business for about 40 years now so I have tried just about everything. I am not an expert by any means and this one not only stumps me, it really bugs the heck out of me!

Still working on the problem and will be trying an experiment today by reinstalling BIAB again from 2009 on via my upgrades.

Oh and BTW, I have, in the past, done a clean install of Windows 7 and 8 and only put in BIAB and I still get the error message so I know for a fact the problem is not caused by a 3rd party program install. It is just Windows and BIAB.


BIAB2026
Windows 10 Pro (Never Windows 11!)
WA6NCB

Band-in-a-Box for Windows
Joined: Dec 2006
Posts: 1,590
L
lambada Offline OP
Expert
OP Offline
Expert
L
Joined: Dec 2006
Posts: 1,590
I've clicked on the Administrator check box, just in my icon and no difference. Now it's happening every few songs. It's making the jukebox basically worthless (sigh).

Edit: I just ran the Windows 10 compatibility option on the BBW.exe file and it churned away telling me it had made some changes. Anyway, so far it has played about 10 songs in jukebox without a problem. My screen looks a bit chunkier, and I've no idea what else it did, but if it continues to work, I'll be very relieved. Happily watching my effects units automatically flickering away and changing settings via midi...... cool grin

Last edited by lambada; 01/12/16 05:57 AM.

Windows 10 Home 20H2 Build 19042.487
BIAB 2021 (Build 818)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
Band-in-a-Box for Windows
Joined: Dec 2000
Posts: 12,840
Veteran
Offline
Veteran
Joined: Dec 2000
Posts: 12,840
This is definitely a weird (and obviously intermittent) problem.

Wish I could offer more.


John

Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD
Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA

BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK

http://www.sus4chord.com (under rehosting/construction)
Band-in-a-Box for Windows
Joined: May 2000
Posts: 15,944
PG Music Staff
Offline
PG Music Staff
Joined: May 2000
Posts: 15,944
We haven't heard of that issue before, and since it's been happening to you since 2009, that means it isn't due to Windows 10, and was happening with earlier versions.

I'd suspect it's something song-specific, or as you suggest, track specific (Melody or Soloist track). I doubt that its caused by the Elastique.dll, since its happening certain tracks. Just as an experiment, you could turn on or off the setting Prefs-RealTracks-High Quality Tempo/Pitch Stretch, to see if that makes a difference. If the issue persists, please email us a song where it happens, referencing this thread. (possible causes other than a bug in BIAB, could be faulty hard drive, bad memory, out of memory (many tracks, long song)


Have Fun!
Peter Gannon
PG Music Inc.
Band-in-a-Box for Windows
Joined: Jan 2001
Posts: 1,058
Expert
Offline
Expert
Joined: Jan 2001
Posts: 1,058
Peter:

I need to make a correction/clarification on my initial post. The problem started showing up after the 2011 upgrade since the new method using High Quality Tempo/Pitch Stretching was not in the 2009 or 2010 version of BIAB.

I also notice that since the 1st inception of this ability to do high quality stretching using the file dllellastiquepro.dll, that particular file has never been updated since it 1st was installed in 2011.

I did an experiment this morning by installing a new copy of BIAB starting from 2009. When I upgraded the 2010 version to 2011 and the file dllellastiquepro.dll showed up in the BB directory for the 1st time, I moved that file out of the BB directory to see if my 2012 upgrade would replace that missing file with a possible newer version. I did this same process upgrading to 2012.5, 2013, 2014, 2015 and finally 2016.

Each time I moved the file dllellastiquepro.dll out of the BB directory before doing the next sequential upgrade and each time the file dllellastiquepro.dll showed up in the BB directory after doing the next upgrade. However, the properties of the file were exactly the same. In other words, the file dllellastiquepro.dll has had the same property details since version 2011 of BIAB came out. File size was 437,272 Bytes and the modification date was 11-22-2010. What I see is that dllellastiquepro.dll has never had an update since 2011.

I would be more than happy to work with someone on this to finally resolve my long standing problem. We work on 3 different computers and all 3 has had this error at some time. My last encounter was yesterday after regenerating a song we added a RT to.

I will turn off the High Quality switch and give it a try. As far as hardware, I doubt seriously that is the problem since we have had this happen on 2 desktops and 1 laptop. Desktops use AMD processors and the laptop uses an Intel I7 processor. All 3 computers have 8 gig of memory. I run BIAB on a separate 2 TB 7200 RPM Seagate HD on my Desktops and a 2 TB Hardrive on the Laptop. Sound system are different on all 3 systems as are the video cards. I have tried all combinations of running no anti-virus or malware software, shutting down all un-necessary programs in the background, full admin settings in the Security Policy setting on all 3 computers and so on. I have been playing with this problem on and off for over 4 years now. Next time the problem shows up, I will send PG Support as much detail as I can.


BIAB2026
Windows 10 Pro (Never Windows 11!)
WA6NCB

Band-in-a-Box for Windows
Joined: Dec 2001
Posts: 265
Apprentice
Offline
Apprentice
Joined: Dec 2001
Posts: 265
For what it's worth, I have used the Jukebox feature in a live praise & worship setting every weekend for over eight years now, updating the BIAB program each and every year and always adding all new RealTracks, and I have never seen this message.

I use RealTracks on everything but strings but I never use the "Silence" track nor do I ever put any RealTracks on the Melody or Solo tracks, so maybe that has something to do with your problem. I am currently using Windows 7 (for about the last 3 years) but I used Windows XP in the past and, again, have never, ever seen this error message.


Jim
Psalm 33:3 Sing unto him a new song; play skillfully with a loud noise.

BIAB 2018 build 519; Dell Inspiron N4110, Windows 10 64 bit, Intel Core i3-2350m running at 2.29 GHz, Memory: 6 GB DDR3, SDRAM 1MHz
Band-in-a-Box for Windows
Joined: Jun 2005
Posts: 7,697
Veteran
Offline
Veteran
Joined: Jun 2005
Posts: 7,697
Hmmmm...Springfield and Hong Kong. Opposite sides of the world. I wonder is it's that wormhole thing the aliens and DARPA were working on at Area 51?

Ten years, several computers I've never seen this.

Bob


Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
Band-in-a-Box for Windows
Joined: Dec 2006
Posts: 1,590
L
lambada Offline OP
Expert
OP Offline
Expert
L
Joined: Dec 2006
Posts: 1,590
The wormhole is certainly zapping me on Streetjelly. I must have the worst Internet connection in Hong Kong. :-( Ridiculous in such a wired place...


Windows 10 Home 20H2 Build 19042.487
BIAB 2021 (Build 818)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
Previous Thread
Next Thread
Go To
Page 1 of 2 1 2

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!

If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.

Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!

Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.

PowerTracks Pro 2026 for Windows is Here!

PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.

The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.

The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.

Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!

Get started today—first-time packages start at just $49.

Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!

Order now!

Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!

Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!

We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!

Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.

Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.

There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!

Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.

If you need any help deciding which package is the best option for you, just let us know. We are here to help!

Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!

Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!

We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

There are over 100 new features in Band-in-a-Box® 2026 for Windows®.

When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.

Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.

Happy New Year!

Thank you for being part of the Band-in-a-Box® community.

Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!

Season's Greetings!

Wishing everyone a happy, healthy holiday season—thanks for being part of our community!

The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.

Team PG

Forum Statistics
Forums57
Topics86,047
Posts799,299
Members40,015
Most Online44,367
Mar 4th, 2026
Newest Members
m3talmud, Chunie, Karandeep, beedo, Brian Watts
40,015 Registered Users
Top Posters(30 Days)
MarioD 152
rsdean 104
DC Ron 101
DrDan 75
Today's Birthdays
John Kern, sampai
Powered by UBB.threads™ PHP Forum Software 7.7.5