Previous Thread
Index
Next Thread
Print Thread
Go To
Page 1 of 2 1 2
Band-in-a-Box for Windows
Joined: Jan 2016
Posts: 7
R
Newbie
OP Offline
Newbie
R
Joined: Jan 2016
Posts: 7
I have a brand new Biab 2016 Pro install on Windows 10 and I get a message any time I try to generate a realtrack saying "Beat Map Stretcher was unable to load in the WAV file".

This is a pristine new install. This install is about as vanilla as you can get - all in c:\bb. I checked audio/ASIO settings as the first thing and they're fine. MIDI playback sounds fine as does VSTi playback. It's just realtracks that are the problem for me. I've looked at file locations and past forum threads. I've run dll walker to see if there is missing dll dependancies. Cold and warm boots to no avail.

However, what I have found is that this error seems due to WMA files and how they are decoded by Windows. It appears that my installation of Windows 10 is not decoding them correctly (if at all). Consequently the Beat Map Stretcher (which takes the audio and fits it to the tempo of my song and the number of bars I want it to play for) can't do it's job.

Now I'm pretty sure I'll need to try installing biab2016 on another machine with an older version of windows but I'm wondering if anyone else had this issue on Windows 10?

Cheers

Matt

Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 20,254
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 20,254
Hi Matt, and welcome to the neighborhood.

Not sure that I have the answer, but two things to try:

1: Right click on the icon on the desktop and select "Run as Administrator"

2: In BiaB, go to Options > Return to Factory Settings (Probably choose the 'Most' option)

Let us know if this made any difference.

Trev

Attached Files (Click to download or enlarge) (Only available when you are logged in)
2016-01-20_21-35-03.jpg (75.17 KB, 154 downloads)

BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Windows
Joined: Jan 2016
Posts: 7
R
Newbie
OP Offline
Newbie
R
Joined: Jan 2016
Posts: 7
Thanks for the reply. No. Neither made any difference. I'm pretty confident it's because my Windows 10 can't play/decode WMA files. Seems like there is lots of people on the internet with the same issue with Windows 10 but not every version has this problem. Annoying. I'd hoped someone might have a solution. I have a windows 7 laptop I'll install it on for the time being...

Band-in-a-Box for Windows
Joined: Jan 2014
Posts: 11
M
Newbie
Offline
Newbie
M
Joined: Jan 2014
Posts: 11
I have 2015 band in box & win 10 just 2 days ago on both pc,s in which I have giving me just that same issue I been advised to just clean install done this & I'm sure too its a win 10 thing I'm gutted as ive moved over with 2 carefree months on win 10 till now http://www.pgmusic.com/forums/images/icons/default/cry.gifhmmm... tried running from HD too totally lost with stretch file cant find to wav !


muff racer
Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 19,789
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 19,789
Redhanded,

What audio driver are you using? If it's ASIO, try changing to MME and see if that makes a difference. (ASIO can sometimes cause unexpected behaviour.)

Also, navigate to c:\bb\Realtracks and enter one of the directories of Realtracks. Doubleclick on one of the wma files and see if it loads.

Let us know what happens.

Regards,
Noel


MY SONGS...
Audiophile BIAB 2025
Band-in-a-Box for Windows
Joined: May 2002
Posts: 7,369
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,369
It seems that there are editions of Windows 10 that don't include Windows Media Player by default (!?), but you can download it from:
https://www.microsoft.com/en-us/download/details.aspx?id=48231

This might mean that those versions of Win 10 don't have some required tools to deal with wma files. Are you able to play any wma file on your computer?

Edit: Before downloading anything from that link (and since I'm just speculating), perhaps you could verify if Windows Media Player is installed on your computer, and whether you can play standard wma files.

Please let us know.


Last edited by Andrew - PG Music; 01/21/16 02:17 PM. Reason: clarification

Andrew
PG Music Inc.
Band-in-a-Box for Windows
Joined: Jan 2014
Posts: 11
M
Newbie
Offline
Newbie
M
Joined: Jan 2014
Posts: 11
yes indeed I just also seen that win 10 11099 vers has put the wav files not in the correct place hence The error of is exactly so hope this also helps some one or prob quite a lot that moved into win 10 and thanks too Noel took me i while to twig it Damm !!


muff racer
Band-in-a-Box for Windows
Joined: May 2002
Posts: 7,369
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,369
Originally Posted By: muff racer
yes indeed I just also seen that win 10 11099 vers has put the wav files not in the correct place hence The error of is exactly so hope this also helps some one or prob quite a lot that moved into win 10 and thanks too Noel took me i while to twig it Damm !!


I don't understand your comment... is this problem fixed for you? What do you mean when you say it didn't put the wave files in the correct place?


Andrew
PG Music Inc.
Band-in-a-Box for Windows
Joined: Jan 2014
Posts: 11
M
Newbie
Offline
Newbie
M
Joined: Jan 2014
Posts: 11
yea almost noel .. all the sets are not in the right path they some how not linked in way they was to run straight from as was . very strange . it must be a serious bug in this beta win 10 which otherwise works with band in box ok


muff racer
Band-in-a-Box for Windows
Joined: Jan 2014
Posts: 11
M
Newbie
Offline
Newbie
M
Joined: Jan 2014
Posts: 11
The program of band in a box is not in program files , but above so also it is not in the uninstall programs grrrr


muff racer
Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 19,789
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 19,789
muff racer,

BIAB should not be in the \Program Files. The default directory of x:\bb is the best place for it where x: is either a hard drive or USB drive. If you want to reinstall, simply do so over the top of the program.

When you say the sets are not in the right path, could you explain in a little more detail? It would be very unusual if they were installed in incorrect paths.

Regards,
Noel


MY SONGS...
Audiophile BIAB 2025
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 20,254
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 20,254
Originally Posted By: muff racer
all the sets are not in the right path they some how not linked in way they was to run straight from as was . very strange . it must be a serious bug in this beta win 10 which otherwise works with band in box ok

All which sets? Please explain what you mean by "all these sets are not in the right path". What sets, and where are they, and where should they be?

Originally Posted By: muff racer
The program of band in a box is not in program files , but above so also it is not in the uninstall programs grrrr

Programs don't have to be installed in the Program Folders location to have an uninstall programs option. Period.

Your best option is to just install BB in the recommended location x:\bb\ (if that is indeed what you are attempting)


BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Windows
Joined: Jan 2014
Posts: 11
M
Newbie
Offline
Newbie
M
Joined: Jan 2014
Posts: 11
yes that is what I have done just let it do its stuff I'm aware some files cannot go to programs & its in its own folder desending just as , but still it wont play wav from the [url=prhttp://prntscr.com/9t8ayt][url=prhttp://prntscr.com/9t8ayt][url=prhttp://prntscr.com/9t8ayt]prhttp://prntscr.com/9t8ayt[/url][/url][/url]
ogram never had this before in 4 years + & no I'm sure not fixed


muff racer
Band-in-a-Box for Windows
Joined: Jan 2014
Posts: 11
M
Newbie
Offline
Newbie
M
Joined: Jan 2014
Posts: 11
http://prntscr.com/9t8ayt
its just been put in as should by default of C & on win 10 pro which has been running it for few months ok until I had updates for next build in 11099


muff racer
Band-in-a-Box for Windows
Joined: May 2000
Posts: 22,143
Veteran
Offline
Veteran
Joined: May 2000
Posts: 22,143
Just noticing..
Your image shows the BiaB 2015 upgrade file as a recent file

How long have you been on 2016?
Why would the 2015 upgrade file be a recent file?


I do not work here, but the benefits are still awesome
Make your sound your own!
Band-in-a-Box for Windows
Joined: Jan 2016
Posts: 7
R
Newbie
OP Offline
Newbie
R
Joined: Jan 2016
Posts: 7
Thanks for all the replies.

Andrew: I checked and I have wmp on my PC. I can play the WMA files natively using WMP. So thats strange.

Something's disconnected somewhere.

I just tried RealBand (no I hadn't thought of doing that) and it's giving the same error. So that tells me its core to both applications so most likely system related.

I'm a developer so I'm trying a clean install again just to see if that makes any difference... lol. You might have to be a developer to get that joke.

Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 19,789
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 19,789
Redhanded,

This might also be a problem caused by Realdrums since they, too, are converted to wav files for playing (at least as I understand things).

Some thoughts that spring to mind....

1. Click on "File | New" to start a new file (this is important as it should eliminate the possibility for a corrupt file being used as the basis song).

2. Now click on Stylepicker and load in the demo for some random Realtrack style. Click ok.

3. When back at the chord sheet, instead of hitting the "Generate" arrow, right-click on and individual track in the mixer and select "(re)Generate this track" from the pop-up menu . (This will generate the individual track.)

Doing the above should isolate whether the problem is with Realdrums, Realtracks or both.

Let us know how you go.

Regards,
Noel


MY SONGS...
Audiophile BIAB 2025
Band-in-a-Box for Windows
Joined: Jan 2016
Posts: 7
R
Newbie
OP Offline
Newbie
R
Joined: Jan 2016
Posts: 7
No luck Noel.

I think I'm going to go with the install on my Windows 7 laptop for now. Something's not quite right with my Windows 10 setup but it's not going to be easy to sort out at this stage so I'll leave it alone for now.

Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 19,789
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 19,789
When you say "No luck" was it Realtracks and Realdrums that were the issue or just one of them?


MY SONGS...
Audiophile BIAB 2025
Band-in-a-Box for Windows
Joined: Jan 2016
Posts: 7
R
Newbie
OP Offline
Newbie
R
Joined: Jan 2016
Posts: 7
Both. It didn't make any difference. :-(

Previous Thread
Next Thread
Go To
Page 1 of 2 1 2

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box 2025 Italian Version is Here!

Cari amici
È stata aggerate la versione in Italiano del programma più amato dagli appassionati di musica, il nostro Band-in-a-Box.
Questo è il link alla nuova versione 2025.

Di seguito i link per scaricare il pacchetti di lingua italiana aggiornati per Band-in-a-Box e RealBand, anche per chi avesse già comprato la nuova versione in inglese.

Band-in-a-Box 2025 - Italiano
RealBand 2025 - Italiano

Band-in-a-Box 2025 French Version is Here!

Bonjour à tous,

Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music

Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:

BIAB 2025 - francisation
RealBand 2025 - francisation

Voilà, enjoy!

Band-in-a-Box 2025 German Version is Here!

Band-in-a-Box 2025 für Windows Deutsch ist verfügbar!

Die deutsche Version Band-in-a-Box® 2025 für Windows ist ab sofort verfügbar!

Alle die bereits die englische Version von Band-in-a-Box und RealBand 2024 installiert haben, finden hier die Installationsdateien für das Sprachenupdate:

https://nn.pgmusic.com/pgfiles/languagesupport/deutsch2025.exe
https://nn.pgmusic.com/pgfiles/languagesupport/deutsch2025RB.exe

Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!

Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.

Stay up to date—get the latest update now!

Update to RealBand® 2025 Build 5 Windows Today!

Already using RealBand® 2025 for Windows®? Download Build 5 now from our Support Page to ensure you have the latest enhancements and improvements from our team.

Get the latest update today!

PowerTracks Pro Audio 2025 for Windows is Here!

PowerTracks Pro Audio 2025 is here! This new version introduces many features, including VST3 support, the ability to load or import a .FLAC file, a reset option for track height in the Tracks window, a taller Timeline on the Notation window toolbar, new freeze buttons in the Tracks window, three toolbar modes (two rows, single row, and none), the improved Select Patch dialog with text-based search and numeric patch display, a new button in the DirectX/VST window to copy an effects group, and more!

First-time packages start at only $49. Already a PowerTracks Pro Audio user? Upgrade for as little as $29!

www.pgmusic.com/powertracks.htm

Video: Summary of the New Band-in-a-Box® App for iOS®

Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.

Band-in-a-Box® for iOS® :Summary video.

Check out the forum post for more information.

Forum Statistics
Forums58
Topics84,098
Posts774,706
Members39,553
Most Online25,754
Jan 24th, 2025
Newest Members
harald burger, Joe Long, Curtis flint, carolinahuarta, Tibrogargan
39,553 Registered Users
Top Posters(30 Days)
MarioD 196
DC Ron 104
rsdean 98
Noel96 92
WaoBand 87
Today's Birthdays
aminull, Gemini, Tripleshakequeen
Powered by UBB.threads™ PHP Forum Software 7.7.5